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创建学习型护理院校的行动研究
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摘要
目的了解和分析某护理学院存在问题;寻找解决该学院现存问题的有效方案;提出创建学习型护理院校的原则;探索学习型护理院校组织有效创建策略;有效创建学习型护理院校并不断修正创建中出现的问题;评价创建策略效果;形成我国学习型护理院校组织概念及概念维度内涵;研制我国学习型护理院校评价工具。
     方法本研究分为“研究一”和“研究二”两部分。其中,研究一为“创建学习型护理院校的行动研究”,为本研究的主要部分。研究二为“学习型护理院校评价工具的研制”,为研究一提供评价工具。
     研究一以行动研究为框架,共分成确认问题、制定方案、行动创建、评价结果四个阶段。第一阶段,研究者通过文献研究法、意见箱、访谈法、调查问卷法等,对该组织有关管理、教学、科研以及生活等各方面存在问题进行征集。之后,以彼得﹒圣吉学习型组织理论为主要理论框架,对所征集问题进行科学分析、归纳予以确认;第二阶段,研究者通过国内外文献研究,以学习型组织理论、组织行为学相关理论以及文化生态学理论等多个理论为依据,结合我国护理院校特点,围绕建立共同愿景、团队学习、自我超越、改善心智模式和系统思考五个维度,制定创建学习型护理院校组织的行动方案;第三阶段,按照行动方案并结合创建单位实际情况,开展创建学习型组织的行动研究。创建中,通过观察法、访谈法等方法,反复对行动方案、创建措施及问题解决程度进行反思与调整,使问题获得及时解决并不断推进学习型组织的有效创建;第四阶段,一方面通过对参与创建活动的教师进行半结构式质性访谈,评价学习型组织创建对护理学院及其成员带来的效益。同时,结合教师反馈意见,提炼出创建原则和策略并分析策略与效益之间的机制;另外一方面,通过自行研制的学习型护理院校评价工具,对本学院进行创建前、后自身比较,同时与另一非创建学习型组织护理院校进行横向比较,从量性角度评价创建学习型组织的成效,并进行反思和分析。本研究对象为某地方性护理学院。行动的参与者为该学院全体教师及研究者本人。行动研究过程中具体采用的方法包括文献研究法、专家会议法、调查问卷法、观察法、访谈法等。研究二,研究者运用文献研究法、专家会议法、Delphi法、预调查及区分度检验等方法,形成我国学习型护理院校组织概念及概念结构维度内涵,并研制我国学习型护理院校评价工具。
     结果研究一,通过建立共同愿景、改善心智模式、团队学习、自我超越和系统思考等五个维度的修炼创建学习型护理院校组织,效果明显。
     第一,量性研究结果:创建学习型护理院校的各项措施产生了明显效果,本学院创建前、后比较以及与非创建单位比较,创建学院各项指标得分都有了显著提高,P值均<0.05,具有统计学意义。
     第二,质性研究结果:通过文献研究法、观察法、访谈法及课题组反思、讨论,总结以下结果。①7条创建原则:以学为先、以人为本、学以致用、循序渐进、本土化、工作生活相结合及心灵转换为本。②9条创建措施:多层面、多渠道广泛发动;变革管理模式,实现组织结构扁平化;建立共同愿景,引领学习型组织有效创建;集体研讨完善各项制度,为创建提供制度保障;积极沟通获得有关支持,为创建提供政策和资源保证;开展多种形式小组学习,逐步形成团队学习氛围;项目训练,改善心智模式,形成系统思考;结合教师特点,逐步实现自我超越;生活工作相结合,突出措施本土化;团队拓展特殊项目训练,实现心灵的转换。③阶段属性:创建过程从团队形成角度分为启动、全面实施和完善加强3个阶段;从教师学习新知识角度分为五期,即懵懂模糊期、好奇兴奋期、疲惫低迷期、企盼高涨期、惯性运行期。④提出并分析了创建学习型组织的5个关键因素。⑤获得成效:建立了共同愿景;实现了组织管理扁平化;完善了各项管理制度;组织学习惯性运行;组织及成员心智模式逐渐改善并逐步形成系统思考,实现了团队和成员在各个方面不同程度的超越。
     研究二,学习型护理院校组织概念结构包括自我超越、心智模式、共同愿景、团队学习、系统思考五个维度。学习型护理院校评价工具包括个体绩效评价和团队绩效评价两部分。其中,个体绩效评价包括24个条目,团队绩效评价包括27个条目。该量表通过预调查、区分度验证,具有较好的信度和效度。
     结论创建学习型护理院校有助于提高护理学院教学质量和水平,有助于完善管理水平,明显提高团队凝聚力,是当前有效提高学院及教师学习力、竞争力、创新力等各种能力的最佳途径。在护理院校创建学习型组织,创建原则及策略的选择要充分考虑院校的具体文化背景、群体特点、专业特色等具体情况;学习型组织的创建是一项长期的系统工程,目前,本研究仅仅是个开始,还需在今后的工作中继续不断研究和推进。另外,本研究所研制的学习型护理院校评价工具可作为护理院校现状及学习型组织评价的有效工具。
Objectives: This work aims to: understand and analyze the problems to be solved of anursing college that attempts to transform itself into a learning nursing school (LNS); seekout effective schemes to solve existing problems; explore principles for the construction ofa Chinese LNS; propose effective construction strategies of a Chinese LNS; construct aneffective LNS and rectify problems in the process; assess the efficacy of the strategies;establish the concept, structural dimensions of Chinese LNS; explore and develop aevaluation tools of a Chinese LNS.
     Methods: This study consists of two parts: Research One and Research Two. Theformer is the main part of the work, titled "Action Research of the Construction of aLearning Nursing School". The latter is titled "Research and Development of an EvaluationTool of a Learning Nursing School", which provides an assessment tool for Research One.
     Research One takes action research as its framework, which is comprised of fourstages, namely: confirmation of problems; formulation of plans; construction actions;evaluation of results. At the first stage, researchers solicited problems to be improved in thecollege concerning management, teaching, academic research, daily life and so on by waysof literature review, opinion pool, interview, questionnaire, experts' consultation. After that,based on Peter Senge's learning organization theory, researchers identified and confirmedthe problems previously solicited by ways of scientific analysis and generalization. At thesecond stage, by ways of extensive literature reviews and based on diversified theories likelearning organization, organizational behavioristics, cultural ecology as well as the specificconditions of Chinese nursing schools, researchers formulated concrete construction plans,surrounding five dimensions, namely shared vision, team learning, self mastery, improvedmental models, and system thinking. At the third stage, action research was conductedconcerning the construction of an LNS according to the plans formulated and the specificcharacteristics of the college. In the process, by ways of close observation and interview,researchers repetitively reflected upon the plans, measures and problem-solving degreesand made corresponding adjustments so as to solve problems promptly and constantly pushforward the construction process. At the fourth stage, on the one hand, researchersconducted semi-structural interviews with teachers that attended the work, evaluating theinfluences upon both the organization and individuals exerted by the construction of an LNS. At the same time, based on teachers' feedbacks, researchers finalized constructionstrategies and analyzed the mechanisms of the strategies that brought out beneficialinfluences upon the team and teachers. On the other hand, taking advantage of theself-developed evaluation tool, researchers compared the organizational performancesbefore and after the construction of the LNS, and also compared it with another nursingschool in the same province yet not attending the construction of the LNS, thus evaluatingthe efficacies of LNS from the quantitative perspective. After that, further reflections andanalyses were performed. The research subject was a certain local nursing college.Participants were all the staff members of the school, including the author herself. Specificmethods included: literature review, experts' consultation, questionnaire, observation,interview and so on. In Research Two, methods like literature review, experts meeting,Delphi method, pre-test and discrimination confirmative research were utilized,establishing the concept, connotation indices and also developing the assessment tool.
     Results: In Research One, an LNS was successfully constructed with obvious effectsalong the five dimensions, namely shared vision, improved metal model, team learning,personal mastery and system thinking.
     First, quantitative results. All the measures aiming at the construction of an LNSgenerated obvious positive effects. Compared with pre-construction and non-construction,the college attempting to construct an LNS achieved an obvious improvement in all theindices and total score, with all P values<0.05, indicating statistical significances.
     Second, qualitative results. By ways of literature review, observation, interview, andresearchers' reflections, the following results were achieved:(1)7Principles ofconstruction of an LNS were finalized, namely: learning as the top priority; human as thecenter; learning combined with practice; step-by-step implementation; localization; workcombined with life; mental transformation.(2)9strategies of construction of an LNS wereadopted: To mobilize organizational members from various levels and channels withperseverance. Managers change their leading models and roles, realizing flat management.All members are united to achieve shared visions in the construction of an LNS. To raisefunds from various channels, providing logistic supports for the construction of an LNS. Tocarry out various group learning so as to form team learning atmosphere. To carry outvarious team training so as to improve metal model and system thinking. Help the teachersto achieve personal mastery combining with the characteristics of teachers. Life is combined with work, highlighting the localized characteristics of the measures. To conductoutward bound and realize mental transformation.(3) The stage attribute was clarified.From the perspective of team formation, it was divided into three stages, i.e. launchingstage, comprehensive implementation stage and further improvement stage. From theperspective of team members' learning new knowledge, it was divided into5stages,namely: confused stage, curious stage, exhausted stage, re-robust stage, and accustomedstage.(4)5key factors were suggested and analyzed in the construction of an LNS.(5)Obvious effects were achieved, for example: Shared visions were achieved. Flatmanagement was realized. Various management systems were improved. Team learningwas stabilized. The mental models of the organization and individuals gradually improvedand system thinking was formed, realizing different degrees of improvement in all aspects.
     Research Two established the framework of a LNS with five dimensions, namely selfmastery, mental model, shared vision, team learning and system thinking. The eveluatontool consists of two parts: Individual Performance Assessment Tool, OrganizationalPerformance Assessment Tool. The former involves24items while the latter contains27items. This scale proved to be reliable and effective by ways of pre-test and discriminationconfirmation.
     Conclusions: The construction of a LNS is beneficial for the improvement of teachingqualities of a nursing school and the perfection of its management, administrative systemsand mechanism, obviously enhancing its team cohesion. Therefore, currently, it is anoptimal approach to enhance the learning and innovation abilities and sharpen thecompetitive edges of both the school and teachers. The choice of construction principlesand strategies should be based on the specific cultural background, community traits andspecialty characteristics of a certain school. It should be noted that the construction of anLNS is a long-term and complicated process. This work only completes the beginning ofthe construction, which calls for further research and perfection in the future. Additionally,the assessment tool developed in this work may well be employed as an effective tool toevaluate the status quo of a nursing school as well as its LNS construction efficacy.
引文
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