基于模糊理论的GZTT公司项目经理绩效评估体系设计
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摘要
针对国有企业绩效管理这一重大课题,本文突出强调了基于绩效的项目经理管理方法及模糊数学理论在项目经理绩效评估模型中的具体应用。
本文采用定性指标和定量指标相结合的方法,建立了GZTT公司项目经理绩效评价指标体系和基于模糊理论的绩效评价方法。同时,作者对项目管理绩效评价的结构类型及相应绩效数值进行了AHP分析,并从模糊数学角度对素质评价量化的可行性和必要性进行了分析。
利用该种绩效评价方法定量评价了GZTT公司2005～2006年多个项目经理的工作绩效,进而探讨并提出了GZTT公司项目经理绩效评估实施办法和建议,新的评估体系已从2007年开始全面实施。
Since it is a challenge for performance management in state-owned enterprises, this paper emphasized the application of assessment approaches for performance of project managers and principles of Fuzzy Mathematics.
Following both quantitative and qualitative approach, an assessment system for performance of project managers in GZTT was developed. An AHP (Analytical Hierarchy Process) analysis was also made for variable categories of performance, and the feasibility and necessity to make a quantitative assessment for qualitative elements was stressed based on Fuzzy Mathematics.
The performance of most of project managers in GZTT from 2005 to 2006 were assessed quantitatively, further more, a special assessment system and practical suggestions targeting for GZTT was supplied, and it has come into use from 2007 on.
本文采用定性指标和定量指标相结合的方法,建立了GZTT公司项目经理绩效评价指标体系和基于模糊理论的绩效评价方法。同时,作者对项目管理绩效评价的结构类型及相应绩效数值进行了AHP分析,并从模糊数学角度对素质评价量化的可行性和必要性进行了分析。
利用该种绩效评价方法定量评价了GZTT公司2005～2006年多个项目经理的工作绩效,进而探讨并提出了GZTT公司项目经理绩效评估实施办法和建议,新的评估体系已从2007年开始全面实施。
Since it is a challenge for performance management in state-owned enterprises, this paper emphasized the application of assessment approaches for performance of project managers and principles of Fuzzy Mathematics.
Following both quantitative and qualitative approach, an assessment system for performance of project managers in GZTT was developed. An AHP (Analytical Hierarchy Process) analysis was also made for variable categories of performance, and the feasibility and necessity to make a quantitative assessment for qualitative elements was stressed based on Fuzzy Mathematics.
The performance of most of project managers in GZTT from 2005 to 2006 were assessed quantitatively, further more, a special assessment system and practical suggestions targeting for GZTT was supplied, and it has come into use from 2007 on.
引文
[1]杨剑,白云,郑蓓莉.目标导向的绩效考评.北京:中国纺织出版社, 2003,31～32
[2]彼得.圣吉.第五项修炼.上海:上海三联书店,1998,28～29
[3]彼得.F.德鲁克.公司绩效测评.北京:中国人民大学出版社,哈佛商学院出版社,1999,66～67
[4] 付亚和,许玉林.绩效考核与绩效管理.北京:电子工业山版社,2003,35～36
[5] Brian Wating 著,王宾容,张颖,孙志燕译,绩效评估手册.经济管理出 版社,2002,27～28
[6] (美)罗伯特.S.卡普兰,戴维.P.诺顿.战略性绩效管理平衡记分卡的应用.中国企业家杂志[J],2002(4):36
[7]Gray Dresser Human Resource Management New Jersey P2ntice Half 1999(10):36～37
[8]吴育华.对策与决策.天津:天津大学出版社,2003,24～26
[9]彭剑锋,荆小娟.员工素质模型设计.北京:中国人民大学出版社,2003,13～14
[10] Grundy,Tony.Human resource management-a strategic approach.Long Range Planning V30 n 4 Aug [M],1997,507～517
[11]饶征,孙波.以 KPI 为核心的绩效管理.北京:中国人民大学出版社,2003,43～44
[12]赵天银,刘安胜,詹汉生.建筑工程项目管理.北京:中国建筑上业出版社,1991,443～467
[13] Karlos A,Artto Juha-Matti Lehtonen,Juha Saranen,Managing projects front-end:incorporating a strategic early view to project management with simulation,International Journal of Project Management,2001(19):255～264
[14] Wideman.R.Max, Criteria for a project-management body of knowledge,International Journal of Project Management,1995(13):71～75
[15]Mynah R C Marl owe H A Performance measu2ment in the public setae Challenges and opportunity.Public Productivity and Management Revie,1995,18(4):333～348
[16] Salty T I The Ana lyric Hicmachy process.New York Mcg-hill Company, 1980,27～28
[17]胡永宏,贺思辉.综合评价方法.北京:科学出版社,1999,65～69
[18]蔡守华,周明耀,叶志才.工程项目管理效绩评估方法.扬州大学学报,2002,5(2):57～63
[19]王凭慧,张浩,等.现代项目管理的知识体系.科学研究,1999(3):68～73
[20]吴之名.项目管理与知识经济.中国投资,2000(4):30～33
[21]W.J.Hurley.The analytic hierarchy process a note on an approach to sensitivity which preserves rank order.Computers & Operations Research, 2001(28):185～188
[22]Tung.S.L,Tang.S.T.A comparison of the Saaty’s AHP and modified AHP for right and left eigenvector inconsistency.European Journal of Operation Research,1998,106(1):123～128
[23] Yu,Chian-Son.A GP-AHP method for solving group decision-making fuzzy AHP problems.Computer and Operations Research,2002,29(14) 1969～2001
[24]Ido Millet,Thomas L Saaty. On the relative measures-accommodating journal of Operational Research, 2000(11):205～212
[25]Howard R A. An assessment of decision analysis. Management Science, 1998(4):679～695
[26]陆明生.多目标决策中的权系数.系统工程理论与实践,1986,6(4):77～78
[27]谭跃进.量分析方法.北京:中国人民人学出版社,2002,34～52
[28]李存斌.建设项目综合评价方法及其应用.现代电力,1997(3):79～85
[29]镇常青.多目标决策中的权重调查方法.系统工程理论与实践,1987,7(4):23～26
[30]赵斌,赵玉庆.系统综合评价法在工程后评价中的应用讨论.广西水利水电,2003(3):6～8
[31]Jain A.The importance of management fast changes.Proceeding of the 1st software Project Management Bangalore India,2004,1029～1045
[2]彼得.圣吉.第五项修炼.上海:上海三联书店,1998,28～29
[3]彼得.F.德鲁克.公司绩效测评.北京:中国人民大学出版社,哈佛商学院出版社,1999,66～67
[4] 付亚和,许玉林.绩效考核与绩效管理.北京:电子工业山版社,2003,35～36
[5] Brian Wating 著,王宾容,张颖,孙志燕译,绩效评估手册.经济管理出 版社,2002,27～28
[6] (美)罗伯特.S.卡普兰,戴维.P.诺顿.战略性绩效管理平衡记分卡的应用.中国企业家杂志[J],2002(4):36
[7]Gray Dresser Human Resource Management New Jersey P2ntice Half 1999(10):36～37
[8]吴育华.对策与决策.天津:天津大学出版社,2003,24～26
[9]彭剑锋,荆小娟.员工素质模型设计.北京:中国人民大学出版社,2003,13～14
[10] Grundy,Tony.Human resource management-a strategic approach.Long Range Planning V30 n 4 Aug [M],1997,507～517
[11]饶征,孙波.以 KPI 为核心的绩效管理.北京:中国人民大学出版社,2003,43～44
[12]赵天银,刘安胜,詹汉生.建筑工程项目管理.北京:中国建筑上业出版社,1991,443～467
[13] Karlos A,Artto Juha-Matti Lehtonen,Juha Saranen,Managing projects front-end:incorporating a strategic early view to project management with simulation,International Journal of Project Management,2001(19):255～264
[14] Wideman.R.Max, Criteria for a project-management body of knowledge,International Journal of Project Management,1995(13):71～75
[15]Mynah R C Marl owe H A Performance measu2ment in the public setae Challenges and opportunity.Public Productivity and Management Revie,1995,18(4):333～348
[16] Salty T I The Ana lyric Hicmachy process.New York Mcg-hill Company, 1980,27～28
[17]胡永宏,贺思辉.综合评价方法.北京:科学出版社,1999,65～69
[18]蔡守华,周明耀,叶志才.工程项目管理效绩评估方法.扬州大学学报,2002,5(2):57～63
[19]王凭慧,张浩,等.现代项目管理的知识体系.科学研究,1999(3):68～73
[20]吴之名.项目管理与知识经济.中国投资,2000(4):30～33
[21]W.J.Hurley.The analytic hierarchy process a note on an approach to sensitivity which preserves rank order.Computers & Operations Research, 2001(28):185～188
[22]Tung.S.L,Tang.S.T.A comparison of the Saaty’s AHP and modified AHP for right and left eigenvector inconsistency.European Journal of Operation Research,1998,106(1):123～128
[23] Yu,Chian-Son.A GP-AHP method for solving group decision-making fuzzy AHP problems.Computer and Operations Research,2002,29(14) 1969～2001
[24]Ido Millet,Thomas L Saaty. On the relative measures-accommodating journal of Operational Research, 2000(11):205～212
[25]Howard R A. An assessment of decision analysis. Management Science, 1998(4):679～695
[26]陆明生.多目标决策中的权系数.系统工程理论与实践,1986,6(4):77～78
[27]谭跃进.量分析方法.北京:中国人民人学出版社,2002,34～52
[28]李存斌.建设项目综合评价方法及其应用.现代电力,1997(3):79～85
[29]镇常青.多目标决策中的权重调查方法.系统工程理论与实践,1987,7(4):23～26
[30]赵斌,赵玉庆.系统综合评价法在工程后评价中的应用讨论.广西水利水电,2003(3):6～8
[31]Jain A.The importance of management fast changes.Proceeding of the 1st software Project Management Bangalore India,2004,1029～1045