知识转化业务流程的模型体系与运营方法研究
|
摘要
知识管理作为知识经济时代的重要管理思想,在信息技术的推动下,成为现代企业提升核心竞争力的主要手段之一。但由于缺乏系统的理论支持和方法论的指引,缺少与业务流程和企业经营管理过程的紧密结合,使得知识管理所产生的价值远未达到它应当具备的水平。因此研究知识转化与业务流程的运作机制,构建知识转化的模型体系和方法论体系就成为非常紧迫的课题。
本文通过作者在此领域长达五年的研究和实践探索,系统性将知识转化流程与企业业务流程有机结合,探索了知识转化的运作机理,建立了知识转化流程完备的模型体系,从知识运作的规律、知识转化的系统思维分析,到IT模型和工具的研究,从框架模型导出知识转化流程的运营实施方法论和运营模式。
1、知识转化模型主要是指知识在不同载体之间的转化规律。知识的转化机理与知识管理的流程机理的主要不同点或研究的主要情景就是,前者研究知识本身在不同载体之间的相互转化的规律,而后者主要是为一定的目的,研究如何使得知识在个人、群体、组织、跨组织领域内之间按照人们的主观意愿进行转化。作者提出的EAT2知识转化模型是对知识管理经典模型SECI模型的完善,将知识类型、知识载体、知识之间的转化行为与动力进行了有机的统一。
2、以系统分析思维来研究知识管理问题,就是将知识管理作为一个整体系统加以分析。应用系统分析求解问题时,要保证在逻辑数学意义上考虑所有必要的因素和过程。按照系统分析的逻辑过程,从解决问题的范围看,作者通过系统分析明确了知识管理研究的对象,建立知识管理系统的目标,确定知识管理系统的结构及模型。对知识管理首次进行系统分析研究,提供了从不同侧面描述知识管理特征的模型体系的理论基础。
3、建立知识转化业务流程的模型体系对知识管理的理论和实践都有重要意义。作者根据已有的模型成果,以系统分析思维方法,设计出层次化的知识转化业务流程的模型,并利用认识论共振模型等信息理论,建立了知识转化的动力学模型以及对框架模型通过过程代数理论,建立了知识转化的形式化表达的离散数学模型。
4、通过工作流系统原理,在基于业务流程的知识流转中的规律,建立基于业务流程的IT实现模型,并提出了基于SOA架构实现的企业知识转化流程的IT实现蓝图和架构设计。
As one important managing mind in the era of knowledge economics, information technology has made knowledge management become one of main means to advance the crucial competition power. But knowledge management can’t get the perfect level. The main reasons are that there is short of systemic theory and method, and knowledge management hasn’t integrated with business process and enterprise management. So it has been one hot problem to research the mechanism of knowledge transform and business process and to construct the system of model and method.
Basing the 5-year research and application in this field, this dissertation has combined the process of knowledge transform and enterprise business process, explored the mechanism of knowledge transform, and constructed the integrated model system of the process of knowledge transform. This dissertation included the systemic analysis of the rule of knowledge function and transform, the research of IT model and tool, the managing method and model of knowledge transform process from architectures model.
1. The meanings of model of knowledge transform are that the transforming rule of knowledge among different carriers. The main aim of the mechanism of the knowledge management process that differ from the mechanism of knowledge transform is to research how to make knowledge transform at different fields including individual, colony, organization and alliance according to our subjective desire. The EAT2 model of knowledge transform put forward by author is to improve the classical model SECI, and to unify the type, carrier, transforming act and power of knowledge.
2. The research of knowledge management using the method of systemic analysis is to anlyze knowledge management as one whole system. If we use this method, we must insure that all factors and process be taken into account from the meaning of mathematic logic. According to the logic process of systemic analysis, the author has established the object of knowledge management, the aim, architectures and model of the system of knowledge management. From the systemic research of knowledge management, this dissertation supplied the theory base of model system that describing all characters of knowledge management from different aspects.
3. The model system of business process of knowledge transform has important meanings to the theory and application of knowledge management. This anthor designed the model system of business process of knowledge transform basing on the present fruit. The anthor constructed the dynamics model using the information theory of the epistemology resonance model. This dissertation also constructed the model of discrete mathematics that expressed knowledge transform formally using the theory of process algebra.
4. Basing on the rule of knowledge transform in business process, IT model of business process, the IT foreground and configuration design which consulted SOA architectures all have been constructed using the theory of work process system.
本文通过作者在此领域长达五年的研究和实践探索,系统性将知识转化流程与企业业务流程有机结合,探索了知识转化的运作机理,建立了知识转化流程完备的模型体系,从知识运作的规律、知识转化的系统思维分析,到IT模型和工具的研究,从框架模型导出知识转化流程的运营实施方法论和运营模式。
1、知识转化模型主要是指知识在不同载体之间的转化规律。知识的转化机理与知识管理的流程机理的主要不同点或研究的主要情景就是,前者研究知识本身在不同载体之间的相互转化的规律,而后者主要是为一定的目的,研究如何使得知识在个人、群体、组织、跨组织领域内之间按照人们的主观意愿进行转化。作者提出的EAT2知识转化模型是对知识管理经典模型SECI模型的完善,将知识类型、知识载体、知识之间的转化行为与动力进行了有机的统一。
2、以系统分析思维来研究知识管理问题,就是将知识管理作为一个整体系统加以分析。应用系统分析求解问题时,要保证在逻辑数学意义上考虑所有必要的因素和过程。按照系统分析的逻辑过程,从解决问题的范围看,作者通过系统分析明确了知识管理研究的对象,建立知识管理系统的目标,确定知识管理系统的结构及模型。对知识管理首次进行系统分析研究,提供了从不同侧面描述知识管理特征的模型体系的理论基础。
3、建立知识转化业务流程的模型体系对知识管理的理论和实践都有重要意义。作者根据已有的模型成果,以系统分析思维方法,设计出层次化的知识转化业务流程的模型,并利用认识论共振模型等信息理论,建立了知识转化的动力学模型以及对框架模型通过过程代数理论,建立了知识转化的形式化表达的离散数学模型。
4、通过工作流系统原理,在基于业务流程的知识流转中的规律,建立基于业务流程的IT实现模型,并提出了基于SOA架构实现的企业知识转化流程的IT实现蓝图和架构设计。
As one important managing mind in the era of knowledge economics, information technology has made knowledge management become one of main means to advance the crucial competition power. But knowledge management can’t get the perfect level. The main reasons are that there is short of systemic theory and method, and knowledge management hasn’t integrated with business process and enterprise management. So it has been one hot problem to research the mechanism of knowledge transform and business process and to construct the system of model and method.
Basing the 5-year research and application in this field, this dissertation has combined the process of knowledge transform and enterprise business process, explored the mechanism of knowledge transform, and constructed the integrated model system of the process of knowledge transform. This dissertation included the systemic analysis of the rule of knowledge function and transform, the research of IT model and tool, the managing method and model of knowledge transform process from architectures model.
1. The meanings of model of knowledge transform are that the transforming rule of knowledge among different carriers. The main aim of the mechanism of the knowledge management process that differ from the mechanism of knowledge transform is to research how to make knowledge transform at different fields including individual, colony, organization and alliance according to our subjective desire. The EAT2 model of knowledge transform put forward by author is to improve the classical model SECI, and to unify the type, carrier, transforming act and power of knowledge.
2. The research of knowledge management using the method of systemic analysis is to anlyze knowledge management as one whole system. If we use this method, we must insure that all factors and process be taken into account from the meaning of mathematic logic. According to the logic process of systemic analysis, the author has established the object of knowledge management, the aim, architectures and model of the system of knowledge management. From the systemic research of knowledge management, this dissertation supplied the theory base of model system that describing all characters of knowledge management from different aspects.
3. The model system of business process of knowledge transform has important meanings to the theory and application of knowledge management. This anthor designed the model system of business process of knowledge transform basing on the present fruit. The anthor constructed the dynamics model using the information theory of the epistemology resonance model. This dissertation also constructed the model of discrete mathematics that expressed knowledge transform formally using the theory of process algebra.
4. Basing on the rule of knowledge transform in business process, IT model of business process, the IT foreground and configuration design which consulted SOA architectures all have been constructed using the theory of work process system.
引文
[1] Ronald C. Beckett. A characterisation of corporate memory as a knowledge system,Journal of Knowledge Management,2000,4(4): 311-319
[2] Raj Kumar. An Autonomous Perpetual Mechanism For Collective Knowledge Work That Redefines Knowledge Management. Journal of Knowledge Management Practice, 2003,12
[3] A. Ladd , Mark A. Ward. An Investigation Of Environmental Factors Influencing Knowledge Transfer. Journal of Knowledge Management Practice, 2002,8
[4] Luis Rabelo. Analysis Of Knowledge Management Initiatives: A Perspective From Two Companies. Journal of Knowledge Management Practice, 2004,5(8)
[5] Derya Jacobs, David Dryer,William Swart.INCORPORATING SHARED VIRTUAL ENVIRONMENTS ACROSS THE CURRICULUM.31th ASEE/IEEE Frontiers in education Conference,October 10 - 13, 2001,S2F:6-10
[5] Wendi Bukowitz. At the Core of a Knowledge Base. Journal of Knowledge Management, 1998,1(4):215-224
[6] Debra M. Amidon.Blueprint for 21st Century Innovation Management. Journal of Knowledge Management, 1998,2(1):23-31
[7] Kathleen T. Masterson. Building a Knowledge Base from the Ground Up. Journal of the Knowledge and Innovation Management Professional Society (KMPro), 2003,12
[8] Scott Potter. Building an Enterprise Taxonomy.Special Supplement to Kmworld. 2001,11,12
[9] Rita Gupta. Capturing, Understanding and Leveraging Knowledge Capital in the Internet Age. Special Supplement to KMWorld. 2001,11,12
[10] Victor Newman. CEOs Visualizing Knowledge Management,Journal of Knowledge Management, 1998,1(4):275-279
[11] Michael R. Lissack. Chaos and Complexity -- What does that have to do with knowledge management? 1996
[12] Karl M. Wiig. Comprehensive Knowledge Management. Knowledge Research Institute, Inc. 1999
[13] Anna Dening. A Study of Concepts of Knowledge Management as Eexpressedin the French and English Languages.The Computer Science Department,The University of York,Final year project report,March 2004
[14] Steve Barth.Defining Knowledge Management.CRM Magazine, 2000,4
[15] Steve Pappas.Enterprise-Wide Modeling. Special Supplement to KMWorld, 2001,11,12
[16] David,Alex Bennet. Exploring Key Relationship in the Next Generation Knowledge Organiztion. Knowledge and Innovation Journal of the KMCI, 2001,1(2): 91-108
[17] Joseph M. Firestone.Key Issues In Knowledge Management, 2001,1(3):8-38
[18] Joy Palmer,Ian Richards,Get knetted: network behaviour in the new economy,Journal of Knowledge Management, 1999,3(3): 191-202
[19] Douglas Weidner.Book review of Handbook on Knowledge Management Volume II– Knowledge Directions. Journal of the Knowledge and Innovation Management Professional Society (KMPro), 2003,12
[20] Daryl Morey.High-speed knowledge management:integrating operations theory and knowledge management for rapid results. Journal of Knowledge Management, 2001,5(4): 322-328
[21] Catherine Bailey, Martin Clarke. How do managers use knowledge about knowledge management?. Journal of Knowledge Management, 2000,4(3): 235-243
[22] Alberto Carneiro. How does knowledge management influence innovation?.Journal of Knowledge Management, 2000,4(2): 87-98
[23] Simon Rodan. Innovation and heterogeneous knowledge in managerial contact networks. Journal of Knowledge Management, 2002,6(2): 152-163
[24] Yogesh Malhotra. Intellectual Capitalism: Does KM=IT?.CIO Magazine, 1999,9
[25] Karl M. Wiig. The Intelligent Enterprise and Knowledge Management.Article prepared for UNESCO’s Encyclopedia of Life Support Systems,1999
[26] John Storey,Elizabeth Barnett. Knowledge management initiatives: learning from failure. Journal of Knowledge Management, 2000,4(2): 145-156
[27] Yogesh Malhotra.Knowledge Management for E-Business Performance:Advancing Information Strategy to "Internet Time" Information Strategy. Tthe Executive’s Journal, 2000,16(4): 5-16
[28] Davis Klaila. Knowledge as a transformation agent. Journal of Knowledge Management, 2000,4(2): 138-144
[29] JoséAlbors G. Knowledge Creation and Management in a SME Environment:a Practical Case. Knowledge and Innovation: Journal of the KMCI, 2001,1(2):144-159
[30] Arun Hariharan. Knowledge Management: A Strategic Tool. Journal of Knowledge Management Practice, 2002,12
[31] Jacky Swan, Sue Newell, Harry Scarbrough, Donald Hislop. Knowledge management and innovation: networks and networking. Journal of Knowledge Management, 1999,3(4): 262-275
[32] Yogesh Malhotra. Knowledge Management for the New World of Business.Journal for Quality & Participation,special issue on Learning and Information Management , 1998,21(4): 58-60
[33] R.P. uit Beijerse. Knowledge management in small and medium-sized companies. Journal of Knowledge Management, 2000,4(2): 162-179
[34] Mary Corcoran. Knowledge Management: It’s All About Behavior. Journal of the Knowledge and Innovation Management Professional Society (KMPro),2003,12
[35] Atefeh Sadri McCampbell,Linda Moorhead Clare,Scott Howard Gitters. Knowledge management: the new challenge for the 21st century. Journal of Knowledge Management, 1999,3(3): 172-179
[36] Charles Despres ,Daniele Chauvel.Knowledge management(s). Journal of Knowledge Management, 1999,3(2): 110-120
[37] Jennifer Rowley. Knowledge organisation for a new millennium:principles and processes. Journal of Knowledge Management, 2000,4(3): 217-223
[38] Anja Wickert,Richard Herschel. Knowledge-management issues for smaller businesses. Journal of Knowledge Management, 2001,5(4): 329-337
[39] Josephine Chinying Lang.Managerial concerns in knowledge management. Journal of Knowledge Management, 2001,5(1): 43-57
[40] Dimimitris Apostolou,Gregory Mentzas. Managing Corporate Knowledge: A Comparative Analysis of Experiences: Part I. Knowledge and Process Management,1999, 6(3):238-254.
[41] Dimitris Apostolou,Gregory Mentzas. Managing Corporate Knowledge: A Comparative Analysis of Experiences: Part II. Knowledge and Process Management, 1999, 6(4):129-138.
[42] Catherine Bailey, Martin Clarke. Managing knowledge for personal andorganisational benefit. Journal of Knowledge Management, 2001,5(1): 58-67
[43] Audrey S. Bollinger,Robert D. Smith. Managing organizational knowledge as a strategic asset. Journal of Knowledge Management, 2001,5(1): 8-18
[44] Karl M. Wiig. New Generation Knowledge Management: What May We Expect?. People-Focused Knowledge Management,2002
[45] Roelof P. uit Beijerse. Questions in knowledge management. Journal of Knowledge Management, 1999,3(2): 94-109
[46] Victor Newman. Redefining Knowledge Management to Deliver Competitive Advantage. Journal of Knowledge Management, 1997,1(2):123-128
[47] Cheng MingYu. Socialising Knowledge Management: The Influence Of The Opinion Leader. Journal of Knowledge Management Practice, 2002,12
[48] Ganesh D. Bhatt. Strategies for individual knowledge and organizational knowledge. Journal of Knowledge Management, 2002,6(1):31-39
[49] J. Murray, D.SC..Taking Knowledge Management To the Next Level: Directions for Future Knowledge Systems Research. Knowledge and Innovation: Journalof the KMCI, 2000,1(1):68-84
[50] Verna Allee. The art and practice of being a revolutionary. Journal of Knowledge Management, 1999,3(2):121-131
[51] Silke Bender, Alan Fish. The transfer of knowledge and the retention of expertise. Journal of Knowledge Management, 2000,4(2): 125-137
[52] AndrBPKF Seufert, Georg von Krogh and Andrea Bach. Towards knowledge networking. Journal of Knowledge Management, 1999,3(3):180-190
[53] Mary Corcoran. Knowledge Management: A Viable Function in Transition. Journal of the Knowledge and Innovation Management Professional Society (KMPro), 2003,12
[54] Peter Meso,Robert Smith. View of organizational knowledge management systems. Journal of Knowledge Management, 2000,4(3): 224-234
[55] Karl M. Wiig. What future knowledge management users may expect. Journal of Knowledge Management, 1999,3(2):155-165
[56] L. Prusak.Where did knowledge management come from?.IBM Systems Journal, , 2001,40(4):1002-1007
[57] Gregory Wurzburg.Economy: Is Anything Broken? Can Government Fix It?.Journal of Knowledge Management,1998,2(1):32-46
[58] Karl M. Wiig.Knowledge Management:An Introduction and Perspective.Journalof Knowledge Management,1997,1(1):6-14
[59]应力,钱省三.知识管理的内涵.科学学研究,2001,19(1):64-69
[60]刘平生.知识管理工程——管理新前沿.西安交通大学学报,2001,35(1):107-110
[61]郭睦庚等.关于知识管理的基本问题探讨.江汉石油学院学报(社科版),2000,2(3):32-34
[62]田正育.知识管理的类型与开发.企业改革与管理,2000,6:8-9
[63]马小勇,张利,官建成,胡红兵.企业知识管理能力与竞争力关系的研究,现代电力,2001,18(4):92-97
[64]王积俭,陈日湘.知识管理时代的组织设计研究.企业经济,2001,5:6-7
[65]李后卿.世纪之交中国知识管理研究进展.高校图书馆工作,2001,21(83):11-19
[66]史四卿.知识管理与企业核心能力分析.武汉理工大学学报,2001,23(4):88-90
[67]牛涛,侯鸿翔,和金生.知识管理与企业外部环境.技术经济,2000,10:38-39
[68]陈通,程国平.企业知识管理主体研究.科学管理研究,2001,19(2):31-41
[69]尹继东.知识管理的主要层面和特点.企业经济,2000,1:31-33
[70]吴丹.论知识资本与产业资本相结合的知识管理模式.情报理论与实践,2001,24(1):14-16
[71]肖勇.企业信息管理模式的发展与演化.情报理论与实践,2001,24(1):14-16:19-23
[72]杨志明,毛禹忠.对知识管理两种理解的整合简论.科技进步与对策,2001,7:18-19
[73]刘军国,郭文玲.非正式交流与知识经济.生产力研究,2001,1:117-119
[74]汝莹.企业核心能力再造与知识管理.经济问题探索.2000,5:80-82
[75]王其潘等.回顾与评述:从系统动力学到知识学习.中国管理科学,2000,8(11):237-247
[76]包振强,王宁生.基于知识树的组织知识管理初探.科研管理,2002,23(1):58-62
[77]庞跃辉.崛起的知识管理模式.上海交通大学学报(社科版),2000,8(2):71-75
[78]李迪.论企业核心能力、知识管理和企业教育.教育发展研究,1999.11:55-58
[79]方俊,李先明.论泰罗的科学管理理论对知识管理的借鉴意义.韶关学院学报(社会科学版),2002,23(5):12-17
[80]李东.论知识管理中的组织创新.中南工业大学学报(社会科学版),1999,5(2):142-145
[81]张苏.美国企业的两种知识管理模式.中国流通经济,2001,1:26-29
[82]冯俊文.企业知识管理.软科学,2000,1:53-56
[83]刘玲娅.企业中知识管理的内涵剖析.研究与发展管理,2000,12(4):12-16
[84]李羽,俞安平,马红梅.提高企业核心竞争能力的战略途径—知识管理.科学管理研究,2000,18(5):14-17
[85] Jet Magsaysay,影响中国企业未来的10大管理理念,世界经理人文摘,10周年专辑,香港,2002
[86]曹宗媛,朱晓敏.西方企业的知识管理:战略、策略及手段.财经理论与实践,2001,22(114):174-176
[87]戴久永[台湾].知识管理的问题与对策.2000年科技与管理学术研讨会论文集:647-651
[88]魏媛媛,魏长华.知识管理的研究及其进展.高等函授学报(自然科学版),2000,13(1):7-9
[89]巢乃鹏.知识管理——概念,特性的分析.学术界,2000,84(5):14-23
[90]凌娟.知识管理——管理理论的新阶段.广州市经济管理干部学院学报,2001,3(3):66-70
[91]裴学敏,陈金贤.知识经济条件下的企业知识管理体系.管理工程学报,1999,13(1):1-5
[92]王心裁,吕元智.知识管理课程体系设置与知识管理教育刍议.图书馆学研究,2003,1:11-13
[93] Richard Dealtry.Engendering Corporate Scholarship:For Top Level Management Performance. Journal of Knowledge Management,1998,1(3):197-205
[94] AndrBPKF Abecker, Ansgar Bernardi, Michael Sintek.Enterprice Information Infrastructures for Active,Comtext-sensitive Knowledge Delivery.ECIS'99 - The 7th European Conference on Information Systems, Copenhagen, Denmark. 1999,6
[95] Theresia Olsson Neve.Right Questions to Capture Knowledge.Electronic Journal of Knowledge Management, 2003,1(1):47-54
[96] Claus Otto Scharmer.Self-transcending knowledge.Journal of Knowledge Management, 2001,5(2):137-150
[97] Paul A.Strassmann.The value of Knowledge Captital.American Programmer,1998,11(3)
[98] E. L. Lesser,J. Storck.Communities of practice and organizational performance.IBM SYSTEMS JOURNAL, 2001,40(4):831-841
[99] Yogesh Malhotra.Knowledge Assets in the Global Economy: Assessment of National Intellectual Capital.Journal of Global Information Management2000,8(3):5-15
[100] Marc Baker,Mike Barker.Leveraging Human Capital.Journal of Knowledge Management,1997,1(1):63-74
[101] Joe Mort.Nature, value and pursuit of reliable corporate knowledge.Journal of Knowledge Management,2001,5(3):222-230
[102] Toyoaki Nishida.A traveling conversation model for dynamic knowledge interaction.Journal of Knowledge Management,2002,6(2):124-134
[103] Jaffer R. Syed.An adaptive framework for knowledge work.Journal of Knowledge Management,1998,2(2):59-69
[104] Sung-kwan Kim.Building A Knowledge Model: A Decision-Making Approach.Journal of Knowledge Management Practice, 2004,8
[105] Steven Cavaleri,Fred Reed.Designing Knowledge Creating Processes.KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI,2000,1(1):109-131
[106] Steven Cavaleri,Fred Reed.Organizational Inquiry:The Search for Effective Knowledge. KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI,2001,1(3):39-57
[107] Miltiadis D. Lytras, Athanasia Pouloudi,Angeliki Poulymenakou.Knowledge management convergence±expanding learning frontiers.Journal of Knowledge Management,2002,6(1):40-51
[108] Swee C. Goh.Managing effective knowledge transfer.Journal of Knowledge Management,2002,6(1):23-30
[109] Kenneth Preiss.Modelling of knowledge flows and their impact.Journal of Knowledge Management,1999,3(1):36-46
[110] Melissie C. Rumizen.Report on the Second Comparative Study of Knowledge Creation Conference.Journal of Knowledge Management,1998,2(1):77-81
[111] Nicholas M. Allix.Epistemology And Knowledge Management Concepts And Practices. Journal of Knowledge Management Practice, 2003,4(4)
[112] Syed Z. Shariq.How does knowledge transform as it is transferred?Journal of Knowledge Management,1999,3(4):243-251
[113] Mark W. McElroy.Integrating complexity theory.Journal of Knowledge Management, 2000,4(3):195-203
[114] Laura B. Cardinal, Todd M. Alessandri,Scott F. Turner.Knowledge codifiability, resources, and science-based innovation.Journal of KnowledgeManagement,2001,5(2):195-204
[115] Hilary C. M. Kane.Reframing the Knowledge Debate, with a little help from the Greeks. Electronic Journal of Knowledge Management, 2003,1(1):33-38
[116] Brenda Dervin.Sense-making theory and practice:an overview of user interests in knowledge seeking and use.Journal of Knowledge Management,1998,2(2):36-46
[117] Marjatta Maula.The senses and memory of a firm.Journal of Knowledge Management, 2000,4(2):157-161
[118] Debbie Richards,Peter Busch.Acquiring and Applying Contextualised Tacit Knowledge. Journal of Information & Knowledge Management, 2003,2(2):179-190
[119] Dick Stenmark.Leveraging Tacit Organisational Knowledge.Journal of Management Information Systems, 2000-2001,17(3):9-24
[120] Charlotte Linde.Narrative and social tacit knowledge.Journal of Knowledge Management, 2001,5(2):160-170
[121] Mie Augier,Morten Thanning Vendel.Networks, cognition and management of tacit knowledge. Journal of Knowledge Management,1999,3(4):252-261
[122] Cynthia Jimes,Larry Lucardie.Reconsidering the tacit-explicit distinction - A move toward functional (tacit) knowledge management.Electronic Journal of Knowledge Management, 2003,1(1):23-32
[123] Philippe Baumard.Tacit knowledge in professional firms.Journal of Knowledge Management, 2002,6(2):135-151
[124] Kristian Kreiner.Tacit knowledge management: the role of artifacts.Journal of Knowledge Management,2002,6(2):112-123
[125] Richard T. Herschel, Hamid Nemati,David Steiger.Tacit to explicit knowledge conversion: knowledge exchange protocols.Journal of Knowledge Management,2001,5(1):107-116
[126] Mie Augier, Syed Z. Shariq,Morten Thanning Vendel.Understanding context:its emergence,transformation and role in tacit knowledge sharing.Journal of Knowledge Management,2001,5(2):125-136
[127]葉乃靜.論知識管理中的默會知識.資訊傳播與圖書館學,2001, 7(3):83-92
[128]蔡翔,严宗光,海强.知识供应链:概念·特征·主体.科学管理研究,2000,18(6):12-14
[129]蔡翔,肖岳峰,曾繁荣.知识创新链浅议.软科学,2001,15(1):2-8
[130]陈志祥,陈荣秋,马士华.论知识链与知识管理.科研管理,2000,21(1):15-18
[131]夏火松,蔡淑琴.企业知识管理的共享机制与知识树模型.华中科技大学学报·社会科学版,2001,15(4):48-51
[132] Petter Gottschalk.Knowledge management in the professions:lessons learned from Norwegian law firms.Journal of Knowledge Management,1999,3(3):203-211
[133] John S Edwards,Meliha Handzic,Sven Carlsson,Mark Nissen.Knowledge management research & practice:visions and directions.Knowledge Management Research & Practice, 2003,1:49-60
[134] William Ives, Ben Torrey,Cindy Gordon.Knowledge Management:An Emerging Discipline with a Long History.Journal of Knowledge Management,1998,1(4):269-274
[135] Syed Z. Shariq.Knowledge Management:An Emerging Discipline.Journal of Knowledge Management,1997,1(1):75-82
[136] Derek Binney.The KM spectrum-understanding the KM landscape.Journal of Knowledge Management,2001,5(1):33-42
[137] Graeme Smith.Knowledge Sharing And Organisational Learning:The Impact Of Social Architecture At Ordnance Survey.Journal of Knowledge Management Practice, 2003,4(5)
[138] John Garrick,Stewart Clegg.Knowledge work and the new demands of learning.Journal of Knowledge Management,2000,4(4):279-286
[139] Eilif Trondsen,Kent Vickery.Learning on Demand.Journal of Knowledge Management, 1998,1(3):169-180
[140] Andy Igonor.Success Factors For Development Of Knowledge Management In e-Learning In Gulf Region Institutions.Journal of Knowledge Management Practice, 2002,6
[141] Rikard Lindgren,Dick Stenmark.Rethinking competence systems for knowledge-based organizations.European Journal of Information Systems ,2003,12:18–29
[142] John W. Boudreau.Strategic Knowledge MBPKFurement and Management. www.ilr.cornell.edu/CAHRS/
[143] Jungpil Hahn,Mani R. Subramani.A Framework of Knowledge ManagementSystems:Issues and Challenges for Theory and Practice.the 21st International Conference on Information Systems, Brisbane,Australia, 2000,12
[144] Yoshiteru NAKAMORI.Systems Methodology and Mathematical Models for Knowledge Management.JOURNAL OF SYSTEMS SCIENCE AND SYSTEMS ENGINEERING, 2003,12(1): 49-72
[145] Gavin P. Levett,Marin D. Guenov.A methodology for knowledge management implementation. Journal of Knowledge Management,2000,4(3):258-269
[146] Kenneth J. Preiss.A two-stage process for eliciting and prioritising critical knowledge.Journal of Knowledge Management,2000,4(4):328-336
[147] Tom Davenport.Knowledge Management Round Two.CIO Magazine,1999,1
[148] Joseph M. Firestone.Knowledge Management Process Methodology: An Overview. KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI.2001,1(2):54-90
[149] Ganesh D.Bhatt.Organizing Knowledge in the knowledge development cycle.Journal of Knowledge Management,2000,4(1):15-26
[150] Joseph M. Firestone.Estimating Benefits of Knowledge Management Initiatives: Concepts,Methodology, and Tools.KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI,2001,1(3):110-129
[151] Bonnie Rubenstein-Montano et al.SMARTVision: a knowledge-management methodology. Journal of Knowledge Management,2001,5(4):300-310
[152] Rodney McAdam,Renee Reid.SME and large organisation perceptions of knowledge management.Journal of Knowledge Management,2001,5(3):231-241
[153] Fei Gao, Meng Li,Yoshiteru Nakamori.Systems thinking on knowledge and its management.Journal of Knowledge Management,2002,6(1):7-17
[154] Asad Kamran Ghalib.Systemic Knowledge Management: Developing a Model for Managing Organisational Assets for Strategic and Sustainable Competitive Advantage.Journal of Knowledge Management Practice, 2004 ,5(1)
[155] Maria Ma rtensson.A critical review of knowledge management as a management tool.Journal of Knowledge Management,2000,4(3):204-216
[156] Patricia M Carrillo, Herbert S Robinson, Chimay J Anumba,Ahmed M Al-Ghassani.IMPaKT: A Framework for Linking Knowledge Management to Business Performance.Electronic Journal of Knowledge Management,2003,1(1):1-12
[157] Jungpil Hahn,Mani R. Subramani.A Framework of Knowledge Management Systems:Issues and Challenges for Theory and Practice.the 21st International Conference on Information Systems, Brisbane,Australia, 2000,12
[158] Indra Abeysekera.A Framework To Audit Intellectual Capital.Journal of Knowledge Management Practice, 2001,8
[159] Rubenstein-Montano,B.,Liebowitz,J., Buchwalter,J., McCaw,D..A Systems Thinking Framework for Knowledge Management.Deciscions Support Systems Journal, 2001,31(1):5-16
[160] Allenna Leonard.A Viable System Model:Consideration of Knowledge Management.Journal of Knowledge Management Practice, 1999,8
[161] Atul Gupta,Jason McDaniel.Creating Competitive Advantage By Effectively Managing Knowledge:A Framework for Knowledge Management.Journal of Knowledge Management Practice, 2002,10
[162] Jinette de Gooijer.Designing a knowledge management performance framework.Journal of Knowledge Management,2000,4(4):303-310
[163] Joseph M. Firestone.Key Issues In Knowledge Management.KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI,2001,1(3):8-38
[164] David Skyrme,Debra Amidon.The Knowledge Agenda.Journal of Knowledge Management,1997,1(1):27-37
[165]范玉顺.工作流管理
[166]郭维森,党延忠.企业中流程知识的表示及获取方法.系统工程理论与实践,2003,6:28-35
[167]陈浩等.基于工作流的知识建模研究.制造业自动化,2005,5:8-12
[168]崔南方,陈荣秋.企业业务流程的时间模型.管理工程学报,2001,2:62-64
[169]贺德银.基于主体德协同软件过程建模中的知识共享机制.武汉科技大学学报,2005,12:356-368
[170]黄海新,汪定伟.基于流程图及过程代数的流程表达方法.管理科学学报,2002,6:67-72
[171]刘一良等.基于知识的工作流管理系统模型研究.吉林大学学报,2005,5:323-327
[172]黄海新,汪定伟.基于过程代数的业务流程重组方法.管理工程学报,2002,4:60-63
[173]缪炎,边馥苓.基于形式化描述的柔性工作流建模方法.测绘信息与工程.2005,30(1):28-30
[174]蒋翠清,朱鹏,陈增明.工作流在企业流程再造中的应用研究.合肥工业大学学报,2006,29(2):132-143
[175]汪定伟,唐志文.基于活动-组织流程图的业务过程重构方法.管理科学学报,1999,2(3):39-42
[176]张晓刚,李明树.基于工作流的知识流建模与控制.软件学报,2005,16(2):184-193
[177]郑景丽,司有和.企业知识管理水平评价指标体系研究.经济体制改革,2003,5:162-165
[178]王君,樊治平.知识管理者能力的一种模糊多指标评价方法.系统工程理论方法应用,2003,12(3):279-283
[179]谢玉风,杨光信,史美林.基于条件化有向图的工作流过程优化,计算机学报,2001,7:729-735
[180]欧阳元新,熊璋.工作流模型的扩展及其形式化描述,计算机工程与应用,2005,31:69-73
[181]林晖,赵泽超,张优云.工作流系统模型的建立及其可靠性的评价,机械工程学报, 2001, 2 :48-54
[182]潘自强,刘杰,黄丽华,薛华成.企业过程到企业对象类转换规则及其应用,系统工程理论方法应用, 1999,2:5-11
[183]史美林,杨光信,向勇,伍尚广.一个基于Web的工作流管理系统,软件学报,1999,10
[184]范玉顺,吴澄.工作流管理技术研究与产品现状及发展趋势.计算机集成制造系统, 2000,6[1]:1-7
[185]王海顺,吴鹏.工作流性能评价方法.安阳师范学院学报,2005,2:74-76
[186]李建强,范玉顺.基于Petri网的工作流模型性能分析方法,计算机应用,2001,21[6]:4-9
[187]刘新瑜,朱卫东.基于过程挖掘的工作流性能分析,计算机应用,2005,25[4]:915-918
[188]郑彦翀,范玉顺.基于作业成本法的工作流模型性能分析研究,工业工程与管理,2006(2):83-86
[189]张少杰,王连芬.企业知识管理绩效评价的因素分析和指标.情报科学,2004,22(10):1154-1175
[190]包政.业务流程再造中绩效管理要素及其关系.企业管理,2006, 34:51-56
[191]李建强,范玉顺.一种工作流模型的性能分析方法.计算机学报,2003,26(5):513-523
[192]蒋翠清,叶春森,杨善林.组织知识管理绩效评估研究.科学学研究,2007, 25(2) :296-300
[193] Adam Brand.Knowledge Management and Innovation at 3M.Journal of Knowledge Management, 1998,2(1):17-22
[194] Stuart Koretz,Greg Lee.Knowledge management and drug development.Journal of Knowledge Management,1998,2(2):53-58
[195] Tomas Hellstro? m, Peter Kemlin,Ulf Malmquist.Knowledge and competence management at Ericsson.Journal of Knowledge Management,2000,4(2):99-110
[196] Melissa M. Appleyard,Gretchen A. Kalsow.Knowledge diffusion in the semiconductor industry.Journal of Knowledge Management,1999,3(4):288-295
[197] Elsie L. Echeverri-Carroll.Knowledge flows in innovation networks.Journal of Knowledge Management,1999,3(4):296-303
[198] Jay Liebowitz.Knowledge management receptivity at a major pharmaceutical company. Journal of Knowledge Management,2000,4(3):252-257
[199] A.B. (Rami) Shani, James A. Sena,Michael W. Stebbins.Knowledge work teams and groupware technology.2000,4(2):111-124
[200] Dimitris Apostolou,Gregory Mentzas.Managing Corporate Knowledge: A Comparative Analysis of Experiences in Consulting Firms.the Second International Conference on Practical Aspects of Knowledge Management 29-30 October, 1998, Basel, Switzerland
[201] Fawzy Soliman.Application of knowledge management for hazard analysis in the Australian dairy industry.Journal of Knowledge Management,2000,4(4):287-294
[202] Eugene F. Yelden, James A. Albers.The Business Case For Knowledge Management.Journal of Knowledge Management Practice,2004,5(8)
[203] Howard C. Clark.The growth of Canadian knowledge networks.Journal of Knowledge Management,1999,3(4):304-307
[204] Johan Magnusson,AndrBPKF Nilsson.To Facilitate Or Intervene– A Study Of Knowledge Management Practice In SME Networks.Journal of Knowledge Management Practice,2003,4(3)
[205] Padmini Srinivasan.Integrated digital libraries: changing the essence of research, analysis and knowledge management.Journal of Knowledge Management,1998,2(2):47-52
[206] Cindy Claycomb, Cornelia Droège,Richard Germain.Applied process knowledge and market performance:the moderating effect of environmental uncertainty.Journal of Knowledge Management, 2001,5(3):264-277
[207] Colin Comb.Assessing Customer Relationship Management Strategies For Creating Competitive Advantage In Electronic Business.Journal of Knowledge Management Practice, 2004,8
[208] Vincent M Ribiere,Alesa Sasa Sitar.Critical role of leadership in nurturing a knowledge-supporting culture.Knowledge Management Research & Practice,2003,1:39-48
[209] Dianne P Ford, Yolande E Chan.Knowledge sharing in a multi-cultural setting:a case study.Knowledge Management Research & Practice,2003,1:11–27
[210] Andrew Terrett.Knowledge Management and the Law Firm.Journal of Knowledge Management.1998,2(1):67-76
[211] Luiz Antonio Joia.Assessing unqualified in-service teacher training in Brazil using knowledge management theory: a case study.Journal of Knowledge Management,2002,6(1):74-86
[212] Sheldon Ellis.Buckman Laboratories Learning Center.Journal of Knowledge Management,1998,1(3):189-196
[213] Eric Sandelands.Developing a Robust Model of the Virtual Corporate University.Journal of Knowledge Management,1998,1(3):181-188
[214] Neila C. Viana da Cunha,Edi Madalena Fracasso.University-enterprise interaction in biotechnology in the south of Brazil.Journal of Knowledge Management,1999,3(1):66-74
[215] Peter A.C Smith.Knowledge Management: People Are Important!Journal of Knowledge Management Practice, 2004,5(1)
[216] Richard McDermott,Carla O’Dell.Overcoming cultural barriers to sharing knowledge. Journal of Knowledge Management,2001,5(1):76-85
[217] Dimitris Apostolou, Nikos Sakkas, Grigoris Mentzas.Knowledge Networking in Supply Chains: A Case Study in the Wood/Furniture Sector.Information knowledge System Management,1999,1:267–281
[218] Padmini Srinivasan.Integrated digital libraries: changing the essence of research, analysis and knowledge management.Journal of Knowledge Management.1998,2(2):47-52
[219] Knox Haggie.Choosing Your Knowledge Management Strategy.Journal ofKnowledge Management Practice, 2003,4(6)
[220] Abdelkader Daghfous.How To Make Knowledge Management A Firm’s Core Capability.Journal of Knowledge Management Practice, 2003,10
[221] Richard Dunford.Key challenges in the search for effective management.Journal of Knowledge Management,2000,4(4):295-302
[222] Ibrahim Kuscu.An Adaptive Approach to Organisational Knowledge Management. KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI.2001,1(2):109-126
[223] Keith Rapley.Accounting for the Value Generated from Innovation.Journal of Knowledge Management,1997,1(2):157-160
[224] Zuhair Iftikhar.Developing an Instrument for Knowledge Management Project Evaluation. Electronic Journal of Knowledge Management, 2003,1(1):55-62
[225] Pirjo Stahle,Jianzhong Hong.Dynamic intellectual capital in global rapidly changing industries. Journal of Knowledge Management,2002,6(2):177-189
[226] Lorin Loverde.Intellectual Capital Evaluation: An M&A Approach.KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI,2001.1(3):58-88
[227] Dimitris Kardaras, Gregory Mentzas.Using Fuzzy Cognitive Maps to Model and Analyse Business Performance Assessment.Advances in Industrial Engineering Applications and Practice II:63-68
[228] Rory L. Chase.Knowledge Management Benchmarks.Journal of Knowledge Management, 1997,1(1):83-92
[229] Nick Bontis.CKO Wanted—Evangelical Skills Necessary: A Review of the Chief Knowledge Officer Position.Knowledge and Process Management ,2001,8(1):29–38
[230] Ross Dawson.Knowledge capabilities as the focus of organisational development.Journal of Knowledge Management,2000,4(4):320-327
[231] Rory L. Chase.The Knowledge-Based Organization:An International Survey.Journal of Knowledge Management,1997,1(1):38-49
[232] Ganesh D. Bhatt.Knowledge management in organizations.Journal of Knowledge Management,2001,5(1):68-75
[233] Willem Selen.Knowledge management in resource-based competitive environments.Journal of Knowledge Management,2000,4(4):346-353
[234] Bob Guns, Probe Consulting.The Chief Knowledge Officer’s Role:Challengesand Competencies.Journal of Knowledge Management,1998,1(4):315-319
[235] Thomas H. Davenport,The rise of knowledge towards attention management.Journal of Knowledge Management,2001,5(3):212-221
[236] Cindy Johnson.Leveraging Knowledge for Operational Excellence.Journal of Knowledge Management,1997,1(1):50-55
[237]罗志明,郑博文.医院推行知识管理之指导纲要.中国工业工程学会九十年度年会暨学术研讨会,高雄,2001-12-8
[238]萧文.知识管理应用于医疗机构.中央图书馆台湾分馆馆刊,2002,8(1):60-65
[239]宋琼玲.从知识组织的面向探讨图书馆信息服务.中央图书馆台湾分馆馆刊, 2002, 8(1): 29-37
[240]黃瀚諄,張秀華,陳雅絹.整合知識管理與顧客關係管理理論進而協助產品研發之研究.2000年科技與管理學術研討會論文集,2000:481-488
[241]金晓彤,杨娟.论知识经济时代的企业文化建设.吉林大学社会科学学报,2001,1:37-43
[242]张炳发,万威武.知识资本评估研究述评.科学学研究,2001,19(3):66-69
[243] W. F. Cody,J. T. Kreulen,V. Krishna,W. S. Spangler.The integration of business intelligence and knowledge management.IBM SYSTEMS JOURNAL, 2002,41(4):697-713
[244] Leonardo Shapiro.Evolution of Collaboration Distance Work at ITESM:structure and Process,Journal of Knowledge Management,2000,4(1):44-55
[245] Patricia Ordonez de Pablos.Knowledge management and organizational learning.Journal of Knowledge Management,2002,6(1):52-62
[246] Simon Buckingham Shum,David De Roure,Marc Eisenstadt,Nigel Shadbolt, Austin Tate.CoAKTinG: Collaborative Advanced Knowledge Technologies in the Grid.Eleventh IEEE Int. Symposium on High Performance Distributed Computing (HPDC-11), 2002-07-24
[247] Hai Zhuge.A Kowledge Flow Modem for Peer-to-Peer Team Knowledge Sharing and Management, Expert Systems with Applications,2002,23(1):23-30
[248] Hai Zhuge.Active e-Document Framework ADF:Model and Tool.Information Management, 2003,41:87-97
[249] K Hafeez,H Abdelmeguid.Dynamics of human resource and knowledge management.Journal of the Operational Research Society,2003,54(2) :153-164
[250] Helen De Cieri,John W. Boudreau.Global Human Resource Metrics.www.ilr.cornell.edu/CAHRS/
[251] Christian H?gberg,Leif Edvinsson.A design for futurizing knowledge networking.Journal of Knowledge Management,1998,2(2):81-92
[252] Amar Gupta.A four-faceted knowledge-based approach to surmounting borders.Journal of Knowledge Management,2001,5(4):291-299
[253] Ulrich Frank.An Integrated Environment for Designing Object-Oriented Enterprise Models.McGregor, R. (Hg.): Whitley, E.A. (Hg.): Proceedings of the First European Conference on Information Systems. London 1993:131-140
[254] Muthukumar S.L., J. G. Hedberg.A Knowledge Web Portal For Teacher Professional Development And Dissemination Of Research Into Pedagogy And Practice.Journal of Knowledge Management Practice, 2004,5(5)
[255] Rado Kotorov,Emily Hsu.A model for enterprise portal management.Journal of Knowledge Management,2001,5(1):86-93
[256] Amrit Tiwana,Ashley Bush.A social exchange architecture for distributed Web communities.Journal of Knowledge Management,2001,5(3):242-248
[257] David Willer, et al.A Web-lab to enhance social science infrastructure. Journal of Knowledge Management,1999,3(4):276-287
[258] H. Hasan,E. Gould.Activity-based Knowledge Management Systems.Journal of Information & Knowledge Management, 2003,2(2):107-115
[259] Ulrich Frank.AN OBJECT-ORIENTED ARCHITECTURE FOR KNOWLEDGE MANAGEMENT SYSTEMS.WWW: http://www.uni-koblenz.de/~iwi
[260] Ramana Rao,Ralph H. Sprague Jr.Natural technologies for knowledge work: information visualization and knowledge extraction.Journal of Knowledge Management,1998,2(2):70-80
[261] Jessica Hu, Kuan-Tsae Huang, Kazashi Kuse, Geng-Wen Su,Ko-Yang Wang.Customer Information Quality and Knowledge Management: A Case Study Using Knowledge Cockpit. Journal of Knowledge Management,1998,1(3):225-236
[262] Charles Dennis, David Marsland,Tony Cockett.Data mining for shopping centres.Journal of Knowledge Management,2001,5(4):368-374
[263] Rikard Lindgren, Dick Stenmark.Designing Competence Systems-Towards Interest- Activated Technology.Scandinavian Journal of Information Systems,2001,1
[264] Dick Stenmark,Rikard Lindgren. Stenmark & Lindgren/Intranets for Knowledge Management.2003-Ninth Americas Conference on Information Systems,2003:2600-2606
[265] Yogesh Malhotra.Enabling Knowledge Exchanges For E-Business Communities.Information Strategy: The Executives Journal,2002,18(3):26-31
[266] Brian McDonough.Enterprise portals: adding value through workflow. KMWorld,2003,12(3)
[267] Joseph M. Firestone.Enterprise Knowledge Portals:What They Are and What They Do.KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI,2000,1(1):85-108
[268] Malhotra, Y.From Information Management to Knowledge Management: Beyond the 'Hi-Tech Hidebound' Systems.Knowledge Management for the Information Professional, 2000:37-61
[269] Mark Maybury.Human Language Technologies for Knowledge Management:Challenges and Opportunities.www.mitre.org/resources/centers/it
[270] Christopher Lueg.Information, knowledge, and networked minds.Journal of Knowledge Management,2001,5(2):151-159
[271] Dick Stenmark,Rikard Lindgren.Integrating Knowledge Management Systems with Everyday Work:Design Principles Leveraging User Practice. Proceedings of the 37th Hawaii International Conference on System Sciences,2004
[272] Craig Standing,Stephen Benson.Irradiating intranet knowledge: the role of the interface. Journal of Knowledge Management,2000,4(3):244-251
[273] Giorgos Papavassiliou, Spyridon Ntioudis,AndrBPKF Abecker, Gregoris Mentzas.Managing Knowledge In Weakly-Structured Processes.Third European Conference on Organizational Knowledge, Learning, and Capabilities–OKLC-2002
[274] Paul R. Merlyn,Liisa V?likangas.From information technology to knowledge technology: taking the user into consideration.Journal of Knowledge Management,1998,2(2):28-35
[275] Gregoris Mentzas et al.Knowledge networking: a holistic solution. Journal of Knowledge Management,2001,5(1):94-106
[276] James H. Bair,Ellen O’Connor.The state of the product in knowledge management. Journal of Knowledge Management,1998,2(2):20-27
[277] Dick Stenmark.Knowledge Creation and the Web:Factors Indicating Why SomeIntranets Succeed Where Others Fail.Knowledge and Process Management,2003,10(3):207-216
[278] Richard Herschel,Hamid Nemati,David Steiger.Knowledge Exchange Protocols: A Second Study.Journal of Information & Knowledge Management,2003,2(2):153-163
[279] Joe Firestone.Knowledge Management and Information Technology: The Relationship.IntelligentKM,2003,7
[280] Maryam Alavi,Dorothy Leidner.Knowledge Management Systems:Emerging Views and Practices from the Field.the 32nd Hawaii International Conference on System Sciences,1999
[281] Ulrich Frank.Knowledge Management Systems: Essential Requirements and Generic Design Patterns.Proceedings of the International Symposium on Information Systems and Engineering, ISE'2001, Las Vegas: CSREA Press, 2001:114-121
[282] A. D. Marwick.Knowledge management technology.IBM SYSTEMS JOURNAL, 2001, 40(4): 814-830
[283] Asleena Helmi.Knowledge Management Via IT And Business Strategies Alignment:B2B MSC Companies In Kuala Lumpur, Malaysia.Journal of Knowledge Management Practice, 2002,10
[284] Gregoris Mentzas et al.Knowledge networking: a holistic solution.Journal of Knowledge Management,2001,5(1):94-106
[285] Mario Roy, Robert Parent,Lise Desmarais.Knowledge Networking: A Strategy to Improve Workplace Health & Safety Knowledge Transfer.Electronic Journal on Knowledge Management, 2003,1(2):159-166
[286] Kunal Sinha.Knowledge, Entertainment, Networking.Journal of Knowledge Management Practice, 2004,5(5)
[287] Steve Offsey.Knowledge Management: Linking People to Knowledge for Bottom Line Results.Journal of Knowledge Management,1997,1(2):113-122
[288] Maria Magnusson,Dick Stenmark.MOBILE ACCESS TO THE INTRANET:WEB CONTENT MANAGEMENT FOR PDAS.2003 Ninth Americas Conference on Information Systems,2003:1989-1997
[289] Joseph Cothrel,Ruth L. Williams.On-line communities: helping them form and grow. Journal of Knowledge Management,1999,3(1):54-60
[290] Bipin Junnarkar,Carol V. Brown.Re-Assessing the Enabling Role ofInformation Technology in KM.Journal of Knowledge Management,1997,1(2):142-148
[291] Rikard Lindgren.The Evolution Of Knowledge Management Systems Needs To Be Managed.Journal of Knowledge Management Practice, 2002,3
[292] Yakhlef Ali.The intranet and the management of making and using skills.Journal of Knowledge Management,2001,5(4):338-348
[293] Gregory Mentzas,Dimitris Apostolou.Towards a Holistic Knowledge Leveraging Infrastructure:The KNOWNET Approach.Second International Conference on Practical Aspects of Knowledge Management, 1998-10-29
[294] Dick Stenmark.The Relationship between Information and Knowledge.Proceedings of IRIS 24, Ulvik, Norway, August :11-14.
[295] Alberto Carneiro.The role of intelligent resources in knowledge management.Journal of Knowledge Management,2001,5(4):358-367
[296] Elizabeth A. Smith.The role of tacit and explicit knowledge in the workplace.Journal of Knowledge Management,2001,5(4):311-321
[297] Mark N. Wexler.The who, what and why of knowledge mapping.Journal of Knowledge Management,2001,5(3):249-263
[298] Dick Stenmark.Designing the new intranet.Gothenburg Studies in Informatics, Report 21, March 2002
[299] Mark Sharratt,Abel Usoro.Understanding Knowledge-Sharing in Online Communities of Practice.Electronic Journal on Knowledge Management, 2003,1(2):187-196
[300] Peter Sharp, Alan Eardley, Hanifa Shah.Visual Tools within MaKE - A Knowledge Management Method.Electronic Journal on Knowledge Management, 2003,1(2):177-186
[301] James R. Otto, James H. Cook,Q.B. Chung.Extensible markup language and knowledge management.Journal of Knowledge Management,2001,5(3):278-284
[302] M. Lynne Markus.Technochange management:using IT to drive organizational change. Journal of Information Technology,2004,19:3-19
[303] Dick Stenmark.Designing the new intranet.Gothenburg Studies in Informatics, Report 21, 2002,3
[304]王君,樊治平.一种基于Web的企业知识管理系统的模型框架.东北大学学报(自然科学版),2003,24(2):182-185
[305]钟琳,周玲.知识管理的实施及其相关技术.图书与情报,2001,4:19-23
[306]慕继丰,冯宗宪,陈方丽.知识管理和知识管理网络.科技与管理,2001,2:32-36
[307]张建华,刘仲英.当前知识管理系统模型问题与对策分析,情报学报,2004,23(1):73-77
[308]夏火松,蔡淑琴.基于Internet的知识管理体系结构.中国软科学,2004,4:119-123
[309]温有奎,赖伯年.网格技术将推动知识管理革命.情报学报,2004,2:124-128
[310]王方华.知识管理论.太原:山西经济出版社,1999
[311]郁义鸿.知识管理与组织创新.上海:复旦大学出版社,2001
[312]杨治华,钱军.知识管理-用知识建设现代企业.南京:东南大学出版社,2002
[313]钱军,周海炜.知识管理案例.南京:东南大学出版社,2002
[314]黄立军.企业知识管理理论与方法.厦门:厦门大学出版社,2002
[315]王众托.知识系统工程.北京:科学出版社,2004
[316]陈菲琼.企业知识联盟-理论与实证研究.北京:商务印书馆,2003
[317]苏新宁等.组织的知识管理.北京:国防工业出版社,2004
[318]伍忠贤,王建彬.知识管理策略与实务.北京:中国纺织出版社,2003
[319]王广宇.知识管理-冲击与改进战略研究.北京:清华大学出版社,2004
[320]夏敬华,金昕.知识管理.北京:机械工业出版社,2003
[321]姜进章.知识建构论—一种超越时代的管理哲学与方法论.北京:科学出版社,2004
[322]罗珉.管理学范式理论研究.成都:四川人民出版社,2003
[323]李东.知识型企业的管理沟通.上海:上海人民出版社,2002
[324]王德禄.知识管理的IT实现.北京:电子工业出版社,2003
[325]海峰.管理集成论.北京:经济管理出版社,2003
[326]彭剑锋,饶征.基于能力的人力资源管理.北京:中国人民大学出版社,2003
[327]赵德武.海峡两岸管理学研讨会首届年会论文选.成都:西南财政大学出版社,2004
[328]李敏.现代企业知识管理.广州:华南理工大学出版社,2002
[329]侯松贵.知识管理与创新.北京:中国纺织出版社,2002
[330]韩经纶.知识管理丛书.贵阳:贵州人民出版社,2002
[331] [英]Chris Collison,Geoff Parcell,李准译.英国石油公司组织学习最佳实践.北京:机械工业出版社,2003
[332] [美]唐纳德·A·马灿德,托马斯·H·达文波特,吕传俊,周光尚,魏颖译.信息管理.北京:中国社会科学出版社,2002
[333] [美]Amrit Tiwana,董小英,李东,祁延莉译.知识管理十步走.北京:电子工业出版社,2004
[334] [印]加内什?纳塔拉詹等,赵云飞译.知识管理.北京:中国大百科全书出版社,2002
[335] [瑞典]卡尔·斯威比,梁立新译.知识型企业的管理.北京:海洋出版社,2002
[336] [瑞典]卡尔·斯威比,王锦等译.知识型企业的分析与评价.北京:海洋出版社,2002
[337] [芬兰]彭特·赛德马兰卡,佟博,黄如金译.智慧型组织:绩效、能力和知识管理的整合.北京:经济管理出版社,2004
[338] [美]卡尔·弗莱保罗,徐国强译.知识管理.北京:华夏出版社,2004
[339] [新西兰]斯图尔特·巴恩斯,阎达五,徐鹿译.知识管理系统理论与实务.北京:机械工业出版社,2004
[340] [美]彼得·F·德鲁克等,杨开峰译.哈佛商业评论-知识管理.北京:中国人民大学出版社,1999
[341] [英]大卫·J·斯卡姆,王若光译.知识网络.沈阳:辽宁画报出版社,2001
[342] [法]查尔斯·德普雷,丹尼尔·肖维尔,刘庆林译.知识管理的现在与未来.北京:人们邮电出版社,2004
[343]顾培亮,系统分析与协调[M],天津:天津大学出版社,1998:11-30.
[344]许国志。系统科学与工程研究[M]。上海:上海科技教育出版社,2000.381-393.
[345]董荣胜,古天龙。计算机科学与技术方法论[M]。北京:人民邮电出版社,2002.6-7.
[346]李喜先等.科学系统论.北京:科学出版社,2005
[347]王建宇.面向知识管理的知识流程建模与改进方法研究:[博士学位论文],沈阳:东北大学,2005,08.
[348]Hoegl M, Schulze A. How to Support Knowledge Creation in New Product Development: an Investigation of Knowledge Management Methods [J].European Management Journal, 2005, 23(3):263-273.
[349] Liao S H. Knowledge management technologies and applications-literature review from 1995 to 2002[J]. Expert Systems with Applications,2003,25:155-164.
[350] Herrera F, Herrera-Viedma E, Verdegay J L. Choice process for non-homogeneous group decision making in linguistic seting[J].Fuzzy Sets and Systems,1998,94 (3):287-308.
[351]Herera F, Herrera-Viedma E .Aggregation operators for linguistic weighted information [J].IEEE Transactionson Systems,Man,and Cybemetics-PartA :Systems and Humans,1997,27(5):646-656.
[352]Herrera F, Herrera-Viedma E ,Verdegay J L .A linguistic decision process in group decision making[J].Group Decision Negotiation,1996,78(5):165-176.
[353]奉继承,知识管理的哲学思想及其方法论研究,工业工程,2004-3:24-27
[354]奉继承,知识门户的概念与设计思想,工业工程,2004-4:14-17
[355]奉继承,赵涛,知识管理的过程观与资源观的统一论,图书情报工作,2004-9:121-123
[356]奉继承,赵涛,知识管理的系统分析与框架模型研究,研究与发展管理,2005-6:50-55
[357]奉继承,赵涛,知识管理审计的概念、模型与方法研究,科学学与科学技术管理,2005-5:102-105
[358]奉继承,企业知识门户的IT实现,中国计算机用户,2003-4:33
[359]奉继承,知识管理:理论、技术与运营.北京:中国经济出版社, 2005
[2] Raj Kumar. An Autonomous Perpetual Mechanism For Collective Knowledge Work That Redefines Knowledge Management. Journal of Knowledge Management Practice, 2003,12
[3] A. Ladd , Mark A. Ward. An Investigation Of Environmental Factors Influencing Knowledge Transfer. Journal of Knowledge Management Practice, 2002,8
[4] Luis Rabelo. Analysis Of Knowledge Management Initiatives: A Perspective From Two Companies. Journal of Knowledge Management Practice, 2004,5(8)
[5] Derya Jacobs, David Dryer,William Swart.INCORPORATING SHARED VIRTUAL ENVIRONMENTS ACROSS THE CURRICULUM.31th ASEE/IEEE Frontiers in education Conference,October 10 - 13, 2001,S2F:6-10
[5] Wendi Bukowitz. At the Core of a Knowledge Base. Journal of Knowledge Management, 1998,1(4):215-224
[6] Debra M. Amidon.Blueprint for 21st Century Innovation Management. Journal of Knowledge Management, 1998,2(1):23-31
[7] Kathleen T. Masterson. Building a Knowledge Base from the Ground Up. Journal of the Knowledge and Innovation Management Professional Society (KMPro), 2003,12
[8] Scott Potter. Building an Enterprise Taxonomy.Special Supplement to Kmworld. 2001,11,12
[9] Rita Gupta. Capturing, Understanding and Leveraging Knowledge Capital in the Internet Age. Special Supplement to KMWorld. 2001,11,12
[10] Victor Newman. CEOs Visualizing Knowledge Management,Journal of Knowledge Management, 1998,1(4):275-279
[11] Michael R. Lissack. Chaos and Complexity -- What does that have to do with knowledge management? 1996
[12] Karl M. Wiig. Comprehensive Knowledge Management. Knowledge Research Institute, Inc. 1999
[13] Anna Dening. A Study of Concepts of Knowledge Management as Eexpressedin the French and English Languages.The Computer Science Department,The University of York,Final year project report,March 2004
[14] Steve Barth.Defining Knowledge Management.CRM Magazine, 2000,4
[15] Steve Pappas.Enterprise-Wide Modeling. Special Supplement to KMWorld, 2001,11,12
[16] David,Alex Bennet. Exploring Key Relationship in the Next Generation Knowledge Organiztion. Knowledge and Innovation Journal of the KMCI, 2001,1(2): 91-108
[17] Joseph M. Firestone.Key Issues In Knowledge Management, 2001,1(3):8-38
[18] Joy Palmer,Ian Richards,Get knetted: network behaviour in the new economy,Journal of Knowledge Management, 1999,3(3): 191-202
[19] Douglas Weidner.Book review of Handbook on Knowledge Management Volume II– Knowledge Directions. Journal of the Knowledge and Innovation Management Professional Society (KMPro), 2003,12
[20] Daryl Morey.High-speed knowledge management:integrating operations theory and knowledge management for rapid results. Journal of Knowledge Management, 2001,5(4): 322-328
[21] Catherine Bailey, Martin Clarke. How do managers use knowledge about knowledge management?. Journal of Knowledge Management, 2000,4(3): 235-243
[22] Alberto Carneiro. How does knowledge management influence innovation?.Journal of Knowledge Management, 2000,4(2): 87-98
[23] Simon Rodan. Innovation and heterogeneous knowledge in managerial contact networks. Journal of Knowledge Management, 2002,6(2): 152-163
[24] Yogesh Malhotra. Intellectual Capitalism: Does KM=IT?.CIO Magazine, 1999,9
[25] Karl M. Wiig. The Intelligent Enterprise and Knowledge Management.Article prepared for UNESCO’s Encyclopedia of Life Support Systems,1999
[26] John Storey,Elizabeth Barnett. Knowledge management initiatives: learning from failure. Journal of Knowledge Management, 2000,4(2): 145-156
[27] Yogesh Malhotra.Knowledge Management for E-Business Performance:Advancing Information Strategy to "Internet Time" Information Strategy. Tthe Executive’s Journal, 2000,16(4): 5-16
[28] Davis Klaila. Knowledge as a transformation agent. Journal of Knowledge Management, 2000,4(2): 138-144
[29] JoséAlbors G. Knowledge Creation and Management in a SME Environment:a Practical Case. Knowledge and Innovation: Journal of the KMCI, 2001,1(2):144-159
[30] Arun Hariharan. Knowledge Management: A Strategic Tool. Journal of Knowledge Management Practice, 2002,12
[31] Jacky Swan, Sue Newell, Harry Scarbrough, Donald Hislop. Knowledge management and innovation: networks and networking. Journal of Knowledge Management, 1999,3(4): 262-275
[32] Yogesh Malhotra. Knowledge Management for the New World of Business.Journal for Quality & Participation,special issue on Learning and Information Management , 1998,21(4): 58-60
[33] R.P. uit Beijerse. Knowledge management in small and medium-sized companies. Journal of Knowledge Management, 2000,4(2): 162-179
[34] Mary Corcoran. Knowledge Management: It’s All About Behavior. Journal of the Knowledge and Innovation Management Professional Society (KMPro),2003,12
[35] Atefeh Sadri McCampbell,Linda Moorhead Clare,Scott Howard Gitters. Knowledge management: the new challenge for the 21st century. Journal of Knowledge Management, 1999,3(3): 172-179
[36] Charles Despres ,Daniele Chauvel.Knowledge management(s). Journal of Knowledge Management, 1999,3(2): 110-120
[37] Jennifer Rowley. Knowledge organisation for a new millennium:principles and processes. Journal of Knowledge Management, 2000,4(3): 217-223
[38] Anja Wickert,Richard Herschel. Knowledge-management issues for smaller businesses. Journal of Knowledge Management, 2001,5(4): 329-337
[39] Josephine Chinying Lang.Managerial concerns in knowledge management. Journal of Knowledge Management, 2001,5(1): 43-57
[40] Dimimitris Apostolou,Gregory Mentzas. Managing Corporate Knowledge: A Comparative Analysis of Experiences: Part I. Knowledge and Process Management,1999, 6(3):238-254.
[41] Dimitris Apostolou,Gregory Mentzas. Managing Corporate Knowledge: A Comparative Analysis of Experiences: Part II. Knowledge and Process Management, 1999, 6(4):129-138.
[42] Catherine Bailey, Martin Clarke. Managing knowledge for personal andorganisational benefit. Journal of Knowledge Management, 2001,5(1): 58-67
[43] Audrey S. Bollinger,Robert D. Smith. Managing organizational knowledge as a strategic asset. Journal of Knowledge Management, 2001,5(1): 8-18
[44] Karl M. Wiig. New Generation Knowledge Management: What May We Expect?. People-Focused Knowledge Management,2002
[45] Roelof P. uit Beijerse. Questions in knowledge management. Journal of Knowledge Management, 1999,3(2): 94-109
[46] Victor Newman. Redefining Knowledge Management to Deliver Competitive Advantage. Journal of Knowledge Management, 1997,1(2):123-128
[47] Cheng MingYu. Socialising Knowledge Management: The Influence Of The Opinion Leader. Journal of Knowledge Management Practice, 2002,12
[48] Ganesh D. Bhatt. Strategies for individual knowledge and organizational knowledge. Journal of Knowledge Management, 2002,6(1):31-39
[49] J. Murray, D.SC..Taking Knowledge Management To the Next Level: Directions for Future Knowledge Systems Research. Knowledge and Innovation: Journalof the KMCI, 2000,1(1):68-84
[50] Verna Allee. The art and practice of being a revolutionary. Journal of Knowledge Management, 1999,3(2):121-131
[51] Silke Bender, Alan Fish. The transfer of knowledge and the retention of expertise. Journal of Knowledge Management, 2000,4(2): 125-137
[52] AndrBPKF Seufert, Georg von Krogh and Andrea Bach. Towards knowledge networking. Journal of Knowledge Management, 1999,3(3):180-190
[53] Mary Corcoran. Knowledge Management: A Viable Function in Transition. Journal of the Knowledge and Innovation Management Professional Society (KMPro), 2003,12
[54] Peter Meso,Robert Smith. View of organizational knowledge management systems. Journal of Knowledge Management, 2000,4(3): 224-234
[55] Karl M. Wiig. What future knowledge management users may expect. Journal of Knowledge Management, 1999,3(2):155-165
[56] L. Prusak.Where did knowledge management come from?.IBM Systems Journal, , 2001,40(4):1002-1007
[57] Gregory Wurzburg.Economy: Is Anything Broken? Can Government Fix It?.Journal of Knowledge Management,1998,2(1):32-46
[58] Karl M. Wiig.Knowledge Management:An Introduction and Perspective.Journalof Knowledge Management,1997,1(1):6-14
[59]应力,钱省三.知识管理的内涵.科学学研究,2001,19(1):64-69
[60]刘平生.知识管理工程——管理新前沿.西安交通大学学报,2001,35(1):107-110
[61]郭睦庚等.关于知识管理的基本问题探讨.江汉石油学院学报(社科版),2000,2(3):32-34
[62]田正育.知识管理的类型与开发.企业改革与管理,2000,6:8-9
[63]马小勇,张利,官建成,胡红兵.企业知识管理能力与竞争力关系的研究,现代电力,2001,18(4):92-97
[64]王积俭,陈日湘.知识管理时代的组织设计研究.企业经济,2001,5:6-7
[65]李后卿.世纪之交中国知识管理研究进展.高校图书馆工作,2001,21(83):11-19
[66]史四卿.知识管理与企业核心能力分析.武汉理工大学学报,2001,23(4):88-90
[67]牛涛,侯鸿翔,和金生.知识管理与企业外部环境.技术经济,2000,10:38-39
[68]陈通,程国平.企业知识管理主体研究.科学管理研究,2001,19(2):31-41
[69]尹继东.知识管理的主要层面和特点.企业经济,2000,1:31-33
[70]吴丹.论知识资本与产业资本相结合的知识管理模式.情报理论与实践,2001,24(1):14-16
[71]肖勇.企业信息管理模式的发展与演化.情报理论与实践,2001,24(1):14-16:19-23
[72]杨志明,毛禹忠.对知识管理两种理解的整合简论.科技进步与对策,2001,7:18-19
[73]刘军国,郭文玲.非正式交流与知识经济.生产力研究,2001,1:117-119
[74]汝莹.企业核心能力再造与知识管理.经济问题探索.2000,5:80-82
[75]王其潘等.回顾与评述:从系统动力学到知识学习.中国管理科学,2000,8(11):237-247
[76]包振强,王宁生.基于知识树的组织知识管理初探.科研管理,2002,23(1):58-62
[77]庞跃辉.崛起的知识管理模式.上海交通大学学报(社科版),2000,8(2):71-75
[78]李迪.论企业核心能力、知识管理和企业教育.教育发展研究,1999.11:55-58
[79]方俊,李先明.论泰罗的科学管理理论对知识管理的借鉴意义.韶关学院学报(社会科学版),2002,23(5):12-17
[80]李东.论知识管理中的组织创新.中南工业大学学报(社会科学版),1999,5(2):142-145
[81]张苏.美国企业的两种知识管理模式.中国流通经济,2001,1:26-29
[82]冯俊文.企业知识管理.软科学,2000,1:53-56
[83]刘玲娅.企业中知识管理的内涵剖析.研究与发展管理,2000,12(4):12-16
[84]李羽,俞安平,马红梅.提高企业核心竞争能力的战略途径—知识管理.科学管理研究,2000,18(5):14-17
[85] Jet Magsaysay,影响中国企业未来的10大管理理念,世界经理人文摘,10周年专辑,香港,2002
[86]曹宗媛,朱晓敏.西方企业的知识管理:战略、策略及手段.财经理论与实践,2001,22(114):174-176
[87]戴久永[台湾].知识管理的问题与对策.2000年科技与管理学术研讨会论文集:647-651
[88]魏媛媛,魏长华.知识管理的研究及其进展.高等函授学报(自然科学版),2000,13(1):7-9
[89]巢乃鹏.知识管理——概念,特性的分析.学术界,2000,84(5):14-23
[90]凌娟.知识管理——管理理论的新阶段.广州市经济管理干部学院学报,2001,3(3):66-70
[91]裴学敏,陈金贤.知识经济条件下的企业知识管理体系.管理工程学报,1999,13(1):1-5
[92]王心裁,吕元智.知识管理课程体系设置与知识管理教育刍议.图书馆学研究,2003,1:11-13
[93] Richard Dealtry.Engendering Corporate Scholarship:For Top Level Management Performance. Journal of Knowledge Management,1998,1(3):197-205
[94] AndrBPKF Abecker, Ansgar Bernardi, Michael Sintek.Enterprice Information Infrastructures for Active,Comtext-sensitive Knowledge Delivery.ECIS'99 - The 7th European Conference on Information Systems, Copenhagen, Denmark. 1999,6
[95] Theresia Olsson Neve.Right Questions to Capture Knowledge.Electronic Journal of Knowledge Management, 2003,1(1):47-54
[96] Claus Otto Scharmer.Self-transcending knowledge.Journal of Knowledge Management, 2001,5(2):137-150
[97] Paul A.Strassmann.The value of Knowledge Captital.American Programmer,1998,11(3)
[98] E. L. Lesser,J. Storck.Communities of practice and organizational performance.IBM SYSTEMS JOURNAL, 2001,40(4):831-841
[99] Yogesh Malhotra.Knowledge Assets in the Global Economy: Assessment of National Intellectual Capital.Journal of Global Information Management2000,8(3):5-15
[100] Marc Baker,Mike Barker.Leveraging Human Capital.Journal of Knowledge Management,1997,1(1):63-74
[101] Joe Mort.Nature, value and pursuit of reliable corporate knowledge.Journal of Knowledge Management,2001,5(3):222-230
[102] Toyoaki Nishida.A traveling conversation model for dynamic knowledge interaction.Journal of Knowledge Management,2002,6(2):124-134
[103] Jaffer R. Syed.An adaptive framework for knowledge work.Journal of Knowledge Management,1998,2(2):59-69
[104] Sung-kwan Kim.Building A Knowledge Model: A Decision-Making Approach.Journal of Knowledge Management Practice, 2004,8
[105] Steven Cavaleri,Fred Reed.Designing Knowledge Creating Processes.KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI,2000,1(1):109-131
[106] Steven Cavaleri,Fred Reed.Organizational Inquiry:The Search for Effective Knowledge. KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI,2001,1(3):39-57
[107] Miltiadis D. Lytras, Athanasia Pouloudi,Angeliki Poulymenakou.Knowledge management convergence±expanding learning frontiers.Journal of Knowledge Management,2002,6(1):40-51
[108] Swee C. Goh.Managing effective knowledge transfer.Journal of Knowledge Management,2002,6(1):23-30
[109] Kenneth Preiss.Modelling of knowledge flows and their impact.Journal of Knowledge Management,1999,3(1):36-46
[110] Melissie C. Rumizen.Report on the Second Comparative Study of Knowledge Creation Conference.Journal of Knowledge Management,1998,2(1):77-81
[111] Nicholas M. Allix.Epistemology And Knowledge Management Concepts And Practices. Journal of Knowledge Management Practice, 2003,4(4)
[112] Syed Z. Shariq.How does knowledge transform as it is transferred?Journal of Knowledge Management,1999,3(4):243-251
[113] Mark W. McElroy.Integrating complexity theory.Journal of Knowledge Management, 2000,4(3):195-203
[114] Laura B. Cardinal, Todd M. Alessandri,Scott F. Turner.Knowledge codifiability, resources, and science-based innovation.Journal of KnowledgeManagement,2001,5(2):195-204
[115] Hilary C. M. Kane.Reframing the Knowledge Debate, with a little help from the Greeks. Electronic Journal of Knowledge Management, 2003,1(1):33-38
[116] Brenda Dervin.Sense-making theory and practice:an overview of user interests in knowledge seeking and use.Journal of Knowledge Management,1998,2(2):36-46
[117] Marjatta Maula.The senses and memory of a firm.Journal of Knowledge Management, 2000,4(2):157-161
[118] Debbie Richards,Peter Busch.Acquiring and Applying Contextualised Tacit Knowledge. Journal of Information & Knowledge Management, 2003,2(2):179-190
[119] Dick Stenmark.Leveraging Tacit Organisational Knowledge.Journal of Management Information Systems, 2000-2001,17(3):9-24
[120] Charlotte Linde.Narrative and social tacit knowledge.Journal of Knowledge Management, 2001,5(2):160-170
[121] Mie Augier,Morten Thanning Vendel.Networks, cognition and management of tacit knowledge. Journal of Knowledge Management,1999,3(4):252-261
[122] Cynthia Jimes,Larry Lucardie.Reconsidering the tacit-explicit distinction - A move toward functional (tacit) knowledge management.Electronic Journal of Knowledge Management, 2003,1(1):23-32
[123] Philippe Baumard.Tacit knowledge in professional firms.Journal of Knowledge Management, 2002,6(2):135-151
[124] Kristian Kreiner.Tacit knowledge management: the role of artifacts.Journal of Knowledge Management,2002,6(2):112-123
[125] Richard T. Herschel, Hamid Nemati,David Steiger.Tacit to explicit knowledge conversion: knowledge exchange protocols.Journal of Knowledge Management,2001,5(1):107-116
[126] Mie Augier, Syed Z. Shariq,Morten Thanning Vendel.Understanding context:its emergence,transformation and role in tacit knowledge sharing.Journal of Knowledge Management,2001,5(2):125-136
[127]葉乃靜.論知識管理中的默會知識.資訊傳播與圖書館學,2001, 7(3):83-92
[128]蔡翔,严宗光,海强.知识供应链:概念·特征·主体.科学管理研究,2000,18(6):12-14
[129]蔡翔,肖岳峰,曾繁荣.知识创新链浅议.软科学,2001,15(1):2-8
[130]陈志祥,陈荣秋,马士华.论知识链与知识管理.科研管理,2000,21(1):15-18
[131]夏火松,蔡淑琴.企业知识管理的共享机制与知识树模型.华中科技大学学报·社会科学版,2001,15(4):48-51
[132] Petter Gottschalk.Knowledge management in the professions:lessons learned from Norwegian law firms.Journal of Knowledge Management,1999,3(3):203-211
[133] John S Edwards,Meliha Handzic,Sven Carlsson,Mark Nissen.Knowledge management research & practice:visions and directions.Knowledge Management Research & Practice, 2003,1:49-60
[134] William Ives, Ben Torrey,Cindy Gordon.Knowledge Management:An Emerging Discipline with a Long History.Journal of Knowledge Management,1998,1(4):269-274
[135] Syed Z. Shariq.Knowledge Management:An Emerging Discipline.Journal of Knowledge Management,1997,1(1):75-82
[136] Derek Binney.The KM spectrum-understanding the KM landscape.Journal of Knowledge Management,2001,5(1):33-42
[137] Graeme Smith.Knowledge Sharing And Organisational Learning:The Impact Of Social Architecture At Ordnance Survey.Journal of Knowledge Management Practice, 2003,4(5)
[138] John Garrick,Stewart Clegg.Knowledge work and the new demands of learning.Journal of Knowledge Management,2000,4(4):279-286
[139] Eilif Trondsen,Kent Vickery.Learning on Demand.Journal of Knowledge Management, 1998,1(3):169-180
[140] Andy Igonor.Success Factors For Development Of Knowledge Management In e-Learning In Gulf Region Institutions.Journal of Knowledge Management Practice, 2002,6
[141] Rikard Lindgren,Dick Stenmark.Rethinking competence systems for knowledge-based organizations.European Journal of Information Systems ,2003,12:18–29
[142] John W. Boudreau.Strategic Knowledge MBPKFurement and Management. www.ilr.cornell.edu/CAHRS/
[143] Jungpil Hahn,Mani R. Subramani.A Framework of Knowledge ManagementSystems:Issues and Challenges for Theory and Practice.the 21st International Conference on Information Systems, Brisbane,Australia, 2000,12
[144] Yoshiteru NAKAMORI.Systems Methodology and Mathematical Models for Knowledge Management.JOURNAL OF SYSTEMS SCIENCE AND SYSTEMS ENGINEERING, 2003,12(1): 49-72
[145] Gavin P. Levett,Marin D. Guenov.A methodology for knowledge management implementation. Journal of Knowledge Management,2000,4(3):258-269
[146] Kenneth J. Preiss.A two-stage process for eliciting and prioritising critical knowledge.Journal of Knowledge Management,2000,4(4):328-336
[147] Tom Davenport.Knowledge Management Round Two.CIO Magazine,1999,1
[148] Joseph M. Firestone.Knowledge Management Process Methodology: An Overview. KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI.2001,1(2):54-90
[149] Ganesh D.Bhatt.Organizing Knowledge in the knowledge development cycle.Journal of Knowledge Management,2000,4(1):15-26
[150] Joseph M. Firestone.Estimating Benefits of Knowledge Management Initiatives: Concepts,Methodology, and Tools.KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI,2001,1(3):110-129
[151] Bonnie Rubenstein-Montano et al.SMARTVision: a knowledge-management methodology. Journal of Knowledge Management,2001,5(4):300-310
[152] Rodney McAdam,Renee Reid.SME and large organisation perceptions of knowledge management.Journal of Knowledge Management,2001,5(3):231-241
[153] Fei Gao, Meng Li,Yoshiteru Nakamori.Systems thinking on knowledge and its management.Journal of Knowledge Management,2002,6(1):7-17
[154] Asad Kamran Ghalib.Systemic Knowledge Management: Developing a Model for Managing Organisational Assets for Strategic and Sustainable Competitive Advantage.Journal of Knowledge Management Practice, 2004 ,5(1)
[155] Maria Ma rtensson.A critical review of knowledge management as a management tool.Journal of Knowledge Management,2000,4(3):204-216
[156] Patricia M Carrillo, Herbert S Robinson, Chimay J Anumba,Ahmed M Al-Ghassani.IMPaKT: A Framework for Linking Knowledge Management to Business Performance.Electronic Journal of Knowledge Management,2003,1(1):1-12
[157] Jungpil Hahn,Mani R. Subramani.A Framework of Knowledge Management Systems:Issues and Challenges for Theory and Practice.the 21st International Conference on Information Systems, Brisbane,Australia, 2000,12
[158] Indra Abeysekera.A Framework To Audit Intellectual Capital.Journal of Knowledge Management Practice, 2001,8
[159] Rubenstein-Montano,B.,Liebowitz,J., Buchwalter,J., McCaw,D..A Systems Thinking Framework for Knowledge Management.Deciscions Support Systems Journal, 2001,31(1):5-16
[160] Allenna Leonard.A Viable System Model:Consideration of Knowledge Management.Journal of Knowledge Management Practice, 1999,8
[161] Atul Gupta,Jason McDaniel.Creating Competitive Advantage By Effectively Managing Knowledge:A Framework for Knowledge Management.Journal of Knowledge Management Practice, 2002,10
[162] Jinette de Gooijer.Designing a knowledge management performance framework.Journal of Knowledge Management,2000,4(4):303-310
[163] Joseph M. Firestone.Key Issues In Knowledge Management.KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI,2001,1(3):8-38
[164] David Skyrme,Debra Amidon.The Knowledge Agenda.Journal of Knowledge Management,1997,1(1):27-37
[165]范玉顺.工作流管理
[166]郭维森,党延忠.企业中流程知识的表示及获取方法.系统工程理论与实践,2003,6:28-35
[167]陈浩等.基于工作流的知识建模研究.制造业自动化,2005,5:8-12
[168]崔南方,陈荣秋.企业业务流程的时间模型.管理工程学报,2001,2:62-64
[169]贺德银.基于主体德协同软件过程建模中的知识共享机制.武汉科技大学学报,2005,12:356-368
[170]黄海新,汪定伟.基于流程图及过程代数的流程表达方法.管理科学学报,2002,6:67-72
[171]刘一良等.基于知识的工作流管理系统模型研究.吉林大学学报,2005,5:323-327
[172]黄海新,汪定伟.基于过程代数的业务流程重组方法.管理工程学报,2002,4:60-63
[173]缪炎,边馥苓.基于形式化描述的柔性工作流建模方法.测绘信息与工程.2005,30(1):28-30
[174]蒋翠清,朱鹏,陈增明.工作流在企业流程再造中的应用研究.合肥工业大学学报,2006,29(2):132-143
[175]汪定伟,唐志文.基于活动-组织流程图的业务过程重构方法.管理科学学报,1999,2(3):39-42
[176]张晓刚,李明树.基于工作流的知识流建模与控制.软件学报,2005,16(2):184-193
[177]郑景丽,司有和.企业知识管理水平评价指标体系研究.经济体制改革,2003,5:162-165
[178]王君,樊治平.知识管理者能力的一种模糊多指标评价方法.系统工程理论方法应用,2003,12(3):279-283
[179]谢玉风,杨光信,史美林.基于条件化有向图的工作流过程优化,计算机学报,2001,7:729-735
[180]欧阳元新,熊璋.工作流模型的扩展及其形式化描述,计算机工程与应用,2005,31:69-73
[181]林晖,赵泽超,张优云.工作流系统模型的建立及其可靠性的评价,机械工程学报, 2001, 2 :48-54
[182]潘自强,刘杰,黄丽华,薛华成.企业过程到企业对象类转换规则及其应用,系统工程理论方法应用, 1999,2:5-11
[183]史美林,杨光信,向勇,伍尚广.一个基于Web的工作流管理系统,软件学报,1999,10
[184]范玉顺,吴澄.工作流管理技术研究与产品现状及发展趋势.计算机集成制造系统, 2000,6[1]:1-7
[185]王海顺,吴鹏.工作流性能评价方法.安阳师范学院学报,2005,2:74-76
[186]李建强,范玉顺.基于Petri网的工作流模型性能分析方法,计算机应用,2001,21[6]:4-9
[187]刘新瑜,朱卫东.基于过程挖掘的工作流性能分析,计算机应用,2005,25[4]:915-918
[188]郑彦翀,范玉顺.基于作业成本法的工作流模型性能分析研究,工业工程与管理,2006(2):83-86
[189]张少杰,王连芬.企业知识管理绩效评价的因素分析和指标.情报科学,2004,22(10):1154-1175
[190]包政.业务流程再造中绩效管理要素及其关系.企业管理,2006, 34:51-56
[191]李建强,范玉顺.一种工作流模型的性能分析方法.计算机学报,2003,26(5):513-523
[192]蒋翠清,叶春森,杨善林.组织知识管理绩效评估研究.科学学研究,2007, 25(2) :296-300
[193] Adam Brand.Knowledge Management and Innovation at 3M.Journal of Knowledge Management, 1998,2(1):17-22
[194] Stuart Koretz,Greg Lee.Knowledge management and drug development.Journal of Knowledge Management,1998,2(2):53-58
[195] Tomas Hellstro? m, Peter Kemlin,Ulf Malmquist.Knowledge and competence management at Ericsson.Journal of Knowledge Management,2000,4(2):99-110
[196] Melissa M. Appleyard,Gretchen A. Kalsow.Knowledge diffusion in the semiconductor industry.Journal of Knowledge Management,1999,3(4):288-295
[197] Elsie L. Echeverri-Carroll.Knowledge flows in innovation networks.Journal of Knowledge Management,1999,3(4):296-303
[198] Jay Liebowitz.Knowledge management receptivity at a major pharmaceutical company. Journal of Knowledge Management,2000,4(3):252-257
[199] A.B. (Rami) Shani, James A. Sena,Michael W. Stebbins.Knowledge work teams and groupware technology.2000,4(2):111-124
[200] Dimitris Apostolou,Gregory Mentzas.Managing Corporate Knowledge: A Comparative Analysis of Experiences in Consulting Firms.the Second International Conference on Practical Aspects of Knowledge Management 29-30 October, 1998, Basel, Switzerland
[201] Fawzy Soliman.Application of knowledge management for hazard analysis in the Australian dairy industry.Journal of Knowledge Management,2000,4(4):287-294
[202] Eugene F. Yelden, James A. Albers.The Business Case For Knowledge Management.Journal of Knowledge Management Practice,2004,5(8)
[203] Howard C. Clark.The growth of Canadian knowledge networks.Journal of Knowledge Management,1999,3(4):304-307
[204] Johan Magnusson,AndrBPKF Nilsson.To Facilitate Or Intervene– A Study Of Knowledge Management Practice In SME Networks.Journal of Knowledge Management Practice,2003,4(3)
[205] Padmini Srinivasan.Integrated digital libraries: changing the essence of research, analysis and knowledge management.Journal of Knowledge Management,1998,2(2):47-52
[206] Cindy Claycomb, Cornelia Droège,Richard Germain.Applied process knowledge and market performance:the moderating effect of environmental uncertainty.Journal of Knowledge Management, 2001,5(3):264-277
[207] Colin Comb.Assessing Customer Relationship Management Strategies For Creating Competitive Advantage In Electronic Business.Journal of Knowledge Management Practice, 2004,8
[208] Vincent M Ribiere,Alesa Sasa Sitar.Critical role of leadership in nurturing a knowledge-supporting culture.Knowledge Management Research & Practice,2003,1:39-48
[209] Dianne P Ford, Yolande E Chan.Knowledge sharing in a multi-cultural setting:a case study.Knowledge Management Research & Practice,2003,1:11–27
[210] Andrew Terrett.Knowledge Management and the Law Firm.Journal of Knowledge Management.1998,2(1):67-76
[211] Luiz Antonio Joia.Assessing unqualified in-service teacher training in Brazil using knowledge management theory: a case study.Journal of Knowledge Management,2002,6(1):74-86
[212] Sheldon Ellis.Buckman Laboratories Learning Center.Journal of Knowledge Management,1998,1(3):189-196
[213] Eric Sandelands.Developing a Robust Model of the Virtual Corporate University.Journal of Knowledge Management,1998,1(3):181-188
[214] Neila C. Viana da Cunha,Edi Madalena Fracasso.University-enterprise interaction in biotechnology in the south of Brazil.Journal of Knowledge Management,1999,3(1):66-74
[215] Peter A.C Smith.Knowledge Management: People Are Important!Journal of Knowledge Management Practice, 2004,5(1)
[216] Richard McDermott,Carla O’Dell.Overcoming cultural barriers to sharing knowledge. Journal of Knowledge Management,2001,5(1):76-85
[217] Dimitris Apostolou, Nikos Sakkas, Grigoris Mentzas.Knowledge Networking in Supply Chains: A Case Study in the Wood/Furniture Sector.Information knowledge System Management,1999,1:267–281
[218] Padmini Srinivasan.Integrated digital libraries: changing the essence of research, analysis and knowledge management.Journal of Knowledge Management.1998,2(2):47-52
[219] Knox Haggie.Choosing Your Knowledge Management Strategy.Journal ofKnowledge Management Practice, 2003,4(6)
[220] Abdelkader Daghfous.How To Make Knowledge Management A Firm’s Core Capability.Journal of Knowledge Management Practice, 2003,10
[221] Richard Dunford.Key challenges in the search for effective management.Journal of Knowledge Management,2000,4(4):295-302
[222] Ibrahim Kuscu.An Adaptive Approach to Organisational Knowledge Management. KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI.2001,1(2):109-126
[223] Keith Rapley.Accounting for the Value Generated from Innovation.Journal of Knowledge Management,1997,1(2):157-160
[224] Zuhair Iftikhar.Developing an Instrument for Knowledge Management Project Evaluation. Electronic Journal of Knowledge Management, 2003,1(1):55-62
[225] Pirjo Stahle,Jianzhong Hong.Dynamic intellectual capital in global rapidly changing industries. Journal of Knowledge Management,2002,6(2):177-189
[226] Lorin Loverde.Intellectual Capital Evaluation: An M&A Approach.KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI,2001.1(3):58-88
[227] Dimitris Kardaras, Gregory Mentzas.Using Fuzzy Cognitive Maps to Model and Analyse Business Performance Assessment.Advances in Industrial Engineering Applications and Practice II:63-68
[228] Rory L. Chase.Knowledge Management Benchmarks.Journal of Knowledge Management, 1997,1(1):83-92
[229] Nick Bontis.CKO Wanted—Evangelical Skills Necessary: A Review of the Chief Knowledge Officer Position.Knowledge and Process Management ,2001,8(1):29–38
[230] Ross Dawson.Knowledge capabilities as the focus of organisational development.Journal of Knowledge Management,2000,4(4):320-327
[231] Rory L. Chase.The Knowledge-Based Organization:An International Survey.Journal of Knowledge Management,1997,1(1):38-49
[232] Ganesh D. Bhatt.Knowledge management in organizations.Journal of Knowledge Management,2001,5(1):68-75
[233] Willem Selen.Knowledge management in resource-based competitive environments.Journal of Knowledge Management,2000,4(4):346-353
[234] Bob Guns, Probe Consulting.The Chief Knowledge Officer’s Role:Challengesand Competencies.Journal of Knowledge Management,1998,1(4):315-319
[235] Thomas H. Davenport,The rise of knowledge towards attention management.Journal of Knowledge Management,2001,5(3):212-221
[236] Cindy Johnson.Leveraging Knowledge for Operational Excellence.Journal of Knowledge Management,1997,1(1):50-55
[237]罗志明,郑博文.医院推行知识管理之指导纲要.中国工业工程学会九十年度年会暨学术研讨会,高雄,2001-12-8
[238]萧文.知识管理应用于医疗机构.中央图书馆台湾分馆馆刊,2002,8(1):60-65
[239]宋琼玲.从知识组织的面向探讨图书馆信息服务.中央图书馆台湾分馆馆刊, 2002, 8(1): 29-37
[240]黃瀚諄,張秀華,陳雅絹.整合知識管理與顧客關係管理理論進而協助產品研發之研究.2000年科技與管理學術研討會論文集,2000:481-488
[241]金晓彤,杨娟.论知识经济时代的企业文化建设.吉林大学社会科学学报,2001,1:37-43
[242]张炳发,万威武.知识资本评估研究述评.科学学研究,2001,19(3):66-69
[243] W. F. Cody,J. T. Kreulen,V. Krishna,W. S. Spangler.The integration of business intelligence and knowledge management.IBM SYSTEMS JOURNAL, 2002,41(4):697-713
[244] Leonardo Shapiro.Evolution of Collaboration Distance Work at ITESM:structure and Process,Journal of Knowledge Management,2000,4(1):44-55
[245] Patricia Ordonez de Pablos.Knowledge management and organizational learning.Journal of Knowledge Management,2002,6(1):52-62
[246] Simon Buckingham Shum,David De Roure,Marc Eisenstadt,Nigel Shadbolt, Austin Tate.CoAKTinG: Collaborative Advanced Knowledge Technologies in the Grid.Eleventh IEEE Int. Symposium on High Performance Distributed Computing (HPDC-11), 2002-07-24
[247] Hai Zhuge.A Kowledge Flow Modem for Peer-to-Peer Team Knowledge Sharing and Management, Expert Systems with Applications,2002,23(1):23-30
[248] Hai Zhuge.Active e-Document Framework ADF:Model and Tool.Information Management, 2003,41:87-97
[249] K Hafeez,H Abdelmeguid.Dynamics of human resource and knowledge management.Journal of the Operational Research Society,2003,54(2) :153-164
[250] Helen De Cieri,John W. Boudreau.Global Human Resource Metrics.www.ilr.cornell.edu/CAHRS/
[251] Christian H?gberg,Leif Edvinsson.A design for futurizing knowledge networking.Journal of Knowledge Management,1998,2(2):81-92
[252] Amar Gupta.A four-faceted knowledge-based approach to surmounting borders.Journal of Knowledge Management,2001,5(4):291-299
[253] Ulrich Frank.An Integrated Environment for Designing Object-Oriented Enterprise Models.McGregor, R. (Hg.): Whitley, E.A. (Hg.): Proceedings of the First European Conference on Information Systems. London 1993:131-140
[254] Muthukumar S.L., J. G. Hedberg.A Knowledge Web Portal For Teacher Professional Development And Dissemination Of Research Into Pedagogy And Practice.Journal of Knowledge Management Practice, 2004,5(5)
[255] Rado Kotorov,Emily Hsu.A model for enterprise portal management.Journal of Knowledge Management,2001,5(1):86-93
[256] Amrit Tiwana,Ashley Bush.A social exchange architecture for distributed Web communities.Journal of Knowledge Management,2001,5(3):242-248
[257] David Willer, et al.A Web-lab to enhance social science infrastructure. Journal of Knowledge Management,1999,3(4):276-287
[258] H. Hasan,E. Gould.Activity-based Knowledge Management Systems.Journal of Information & Knowledge Management, 2003,2(2):107-115
[259] Ulrich Frank.AN OBJECT-ORIENTED ARCHITECTURE FOR KNOWLEDGE MANAGEMENT SYSTEMS.WWW: http://www.uni-koblenz.de/~iwi
[260] Ramana Rao,Ralph H. Sprague Jr.Natural technologies for knowledge work: information visualization and knowledge extraction.Journal of Knowledge Management,1998,2(2):70-80
[261] Jessica Hu, Kuan-Tsae Huang, Kazashi Kuse, Geng-Wen Su,Ko-Yang Wang.Customer Information Quality and Knowledge Management: A Case Study Using Knowledge Cockpit. Journal of Knowledge Management,1998,1(3):225-236
[262] Charles Dennis, David Marsland,Tony Cockett.Data mining for shopping centres.Journal of Knowledge Management,2001,5(4):368-374
[263] Rikard Lindgren, Dick Stenmark.Designing Competence Systems-Towards Interest- Activated Technology.Scandinavian Journal of Information Systems,2001,1
[264] Dick Stenmark,Rikard Lindgren. Stenmark & Lindgren/Intranets for Knowledge Management.2003-Ninth Americas Conference on Information Systems,2003:2600-2606
[265] Yogesh Malhotra.Enabling Knowledge Exchanges For E-Business Communities.Information Strategy: The Executives Journal,2002,18(3):26-31
[266] Brian McDonough.Enterprise portals: adding value through workflow. KMWorld,2003,12(3)
[267] Joseph M. Firestone.Enterprise Knowledge Portals:What They Are and What They Do.KNOWLEDGE AND INNOVATION: JOURNAL OF THE KMCI,2000,1(1):85-108
[268] Malhotra, Y.From Information Management to Knowledge Management: Beyond the 'Hi-Tech Hidebound' Systems.Knowledge Management for the Information Professional, 2000:37-61
[269] Mark Maybury.Human Language Technologies for Knowledge Management:Challenges and Opportunities.www.mitre.org/resources/centers/it
[270] Christopher Lueg.Information, knowledge, and networked minds.Journal of Knowledge Management,2001,5(2):151-159
[271] Dick Stenmark,Rikard Lindgren.Integrating Knowledge Management Systems with Everyday Work:Design Principles Leveraging User Practice. Proceedings of the 37th Hawaii International Conference on System Sciences,2004
[272] Craig Standing,Stephen Benson.Irradiating intranet knowledge: the role of the interface. Journal of Knowledge Management,2000,4(3):244-251
[273] Giorgos Papavassiliou, Spyridon Ntioudis,AndrBPKF Abecker, Gregoris Mentzas.Managing Knowledge In Weakly-Structured Processes.Third European Conference on Organizational Knowledge, Learning, and Capabilities–OKLC-2002
[274] Paul R. Merlyn,Liisa V?likangas.From information technology to knowledge technology: taking the user into consideration.Journal of Knowledge Management,1998,2(2):28-35
[275] Gregoris Mentzas et al.Knowledge networking: a holistic solution. Journal of Knowledge Management,2001,5(1):94-106
[276] James H. Bair,Ellen O’Connor.The state of the product in knowledge management. Journal of Knowledge Management,1998,2(2):20-27
[277] Dick Stenmark.Knowledge Creation and the Web:Factors Indicating Why SomeIntranets Succeed Where Others Fail.Knowledge and Process Management,2003,10(3):207-216
[278] Richard Herschel,Hamid Nemati,David Steiger.Knowledge Exchange Protocols: A Second Study.Journal of Information & Knowledge Management,2003,2(2):153-163
[279] Joe Firestone.Knowledge Management and Information Technology: The Relationship.IntelligentKM,2003,7
[280] Maryam Alavi,Dorothy Leidner.Knowledge Management Systems:Emerging Views and Practices from the Field.the 32nd Hawaii International Conference on System Sciences,1999
[281] Ulrich Frank.Knowledge Management Systems: Essential Requirements and Generic Design Patterns.Proceedings of the International Symposium on Information Systems and Engineering, ISE'2001, Las Vegas: CSREA Press, 2001:114-121
[282] A. D. Marwick.Knowledge management technology.IBM SYSTEMS JOURNAL, 2001, 40(4): 814-830
[283] Asleena Helmi.Knowledge Management Via IT And Business Strategies Alignment:B2B MSC Companies In Kuala Lumpur, Malaysia.Journal of Knowledge Management Practice, 2002,10
[284] Gregoris Mentzas et al.Knowledge networking: a holistic solution.Journal of Knowledge Management,2001,5(1):94-106
[285] Mario Roy, Robert Parent,Lise Desmarais.Knowledge Networking: A Strategy to Improve Workplace Health & Safety Knowledge Transfer.Electronic Journal on Knowledge Management, 2003,1(2):159-166
[286] Kunal Sinha.Knowledge, Entertainment, Networking.Journal of Knowledge Management Practice, 2004,5(5)
[287] Steve Offsey.Knowledge Management: Linking People to Knowledge for Bottom Line Results.Journal of Knowledge Management,1997,1(2):113-122
[288] Maria Magnusson,Dick Stenmark.MOBILE ACCESS TO THE INTRANET:WEB CONTENT MANAGEMENT FOR PDAS.2003 Ninth Americas Conference on Information Systems,2003:1989-1997
[289] Joseph Cothrel,Ruth L. Williams.On-line communities: helping them form and grow. Journal of Knowledge Management,1999,3(1):54-60
[290] Bipin Junnarkar,Carol V. Brown.Re-Assessing the Enabling Role ofInformation Technology in KM.Journal of Knowledge Management,1997,1(2):142-148
[291] Rikard Lindgren.The Evolution Of Knowledge Management Systems Needs To Be Managed.Journal of Knowledge Management Practice, 2002,3
[292] Yakhlef Ali.The intranet and the management of making and using skills.Journal of Knowledge Management,2001,5(4):338-348
[293] Gregory Mentzas,Dimitris Apostolou.Towards a Holistic Knowledge Leveraging Infrastructure:The KNOWNET Approach.Second International Conference on Practical Aspects of Knowledge Management, 1998-10-29
[294] Dick Stenmark.The Relationship between Information and Knowledge.Proceedings of IRIS 24, Ulvik, Norway, August :11-14.
[295] Alberto Carneiro.The role of intelligent resources in knowledge management.Journal of Knowledge Management,2001,5(4):358-367
[296] Elizabeth A. Smith.The role of tacit and explicit knowledge in the workplace.Journal of Knowledge Management,2001,5(4):311-321
[297] Mark N. Wexler.The who, what and why of knowledge mapping.Journal of Knowledge Management,2001,5(3):249-263
[298] Dick Stenmark.Designing the new intranet.Gothenburg Studies in Informatics, Report 21, March 2002
[299] Mark Sharratt,Abel Usoro.Understanding Knowledge-Sharing in Online Communities of Practice.Electronic Journal on Knowledge Management, 2003,1(2):187-196
[300] Peter Sharp, Alan Eardley, Hanifa Shah.Visual Tools within MaKE - A Knowledge Management Method.Electronic Journal on Knowledge Management, 2003,1(2):177-186
[301] James R. Otto, James H. Cook,Q.B. Chung.Extensible markup language and knowledge management.Journal of Knowledge Management,2001,5(3):278-284
[302] M. Lynne Markus.Technochange management:using IT to drive organizational change. Journal of Information Technology,2004,19:3-19
[303] Dick Stenmark.Designing the new intranet.Gothenburg Studies in Informatics, Report 21, 2002,3
[304]王君,樊治平.一种基于Web的企业知识管理系统的模型框架.东北大学学报(自然科学版),2003,24(2):182-185
[305]钟琳,周玲.知识管理的实施及其相关技术.图书与情报,2001,4:19-23
[306]慕继丰,冯宗宪,陈方丽.知识管理和知识管理网络.科技与管理,2001,2:32-36
[307]张建华,刘仲英.当前知识管理系统模型问题与对策分析,情报学报,2004,23(1):73-77
[308]夏火松,蔡淑琴.基于Internet的知识管理体系结构.中国软科学,2004,4:119-123
[309]温有奎,赖伯年.网格技术将推动知识管理革命.情报学报,2004,2:124-128
[310]王方华.知识管理论.太原:山西经济出版社,1999
[311]郁义鸿.知识管理与组织创新.上海:复旦大学出版社,2001
[312]杨治华,钱军.知识管理-用知识建设现代企业.南京:东南大学出版社,2002
[313]钱军,周海炜.知识管理案例.南京:东南大学出版社,2002
[314]黄立军.企业知识管理理论与方法.厦门:厦门大学出版社,2002
[315]王众托.知识系统工程.北京:科学出版社,2004
[316]陈菲琼.企业知识联盟-理论与实证研究.北京:商务印书馆,2003
[317]苏新宁等.组织的知识管理.北京:国防工业出版社,2004
[318]伍忠贤,王建彬.知识管理策略与实务.北京:中国纺织出版社,2003
[319]王广宇.知识管理-冲击与改进战略研究.北京:清华大学出版社,2004
[320]夏敬华,金昕.知识管理.北京:机械工业出版社,2003
[321]姜进章.知识建构论—一种超越时代的管理哲学与方法论.北京:科学出版社,2004
[322]罗珉.管理学范式理论研究.成都:四川人民出版社,2003
[323]李东.知识型企业的管理沟通.上海:上海人民出版社,2002
[324]王德禄.知识管理的IT实现.北京:电子工业出版社,2003
[325]海峰.管理集成论.北京:经济管理出版社,2003
[326]彭剑锋,饶征.基于能力的人力资源管理.北京:中国人民大学出版社,2003
[327]赵德武.海峡两岸管理学研讨会首届年会论文选.成都:西南财政大学出版社,2004
[328]李敏.现代企业知识管理.广州:华南理工大学出版社,2002
[329]侯松贵.知识管理与创新.北京:中国纺织出版社,2002
[330]韩经纶.知识管理丛书.贵阳:贵州人民出版社,2002
[331] [英]Chris Collison,Geoff Parcell,李准译.英国石油公司组织学习最佳实践.北京:机械工业出版社,2003
[332] [美]唐纳德·A·马灿德,托马斯·H·达文波特,吕传俊,周光尚,魏颖译.信息管理.北京:中国社会科学出版社,2002
[333] [美]Amrit Tiwana,董小英,李东,祁延莉译.知识管理十步走.北京:电子工业出版社,2004
[334] [印]加内什?纳塔拉詹等,赵云飞译.知识管理.北京:中国大百科全书出版社,2002
[335] [瑞典]卡尔·斯威比,梁立新译.知识型企业的管理.北京:海洋出版社,2002
[336] [瑞典]卡尔·斯威比,王锦等译.知识型企业的分析与评价.北京:海洋出版社,2002
[337] [芬兰]彭特·赛德马兰卡,佟博,黄如金译.智慧型组织:绩效、能力和知识管理的整合.北京:经济管理出版社,2004
[338] [美]卡尔·弗莱保罗,徐国强译.知识管理.北京:华夏出版社,2004
[339] [新西兰]斯图尔特·巴恩斯,阎达五,徐鹿译.知识管理系统理论与实务.北京:机械工业出版社,2004
[340] [美]彼得·F·德鲁克等,杨开峰译.哈佛商业评论-知识管理.北京:中国人民大学出版社,1999
[341] [英]大卫·J·斯卡姆,王若光译.知识网络.沈阳:辽宁画报出版社,2001
[342] [法]查尔斯·德普雷,丹尼尔·肖维尔,刘庆林译.知识管理的现在与未来.北京:人们邮电出版社,2004
[343]顾培亮,系统分析与协调[M],天津:天津大学出版社,1998:11-30.
[344]许国志。系统科学与工程研究[M]。上海:上海科技教育出版社,2000.381-393.
[345]董荣胜,古天龙。计算机科学与技术方法论[M]。北京:人民邮电出版社,2002.6-7.
[346]李喜先等.科学系统论.北京:科学出版社,2005
[347]王建宇.面向知识管理的知识流程建模与改进方法研究:[博士学位论文],沈阳:东北大学,2005,08.
[348]Hoegl M, Schulze A. How to Support Knowledge Creation in New Product Development: an Investigation of Knowledge Management Methods [J].European Management Journal, 2005, 23(3):263-273.
[349] Liao S H. Knowledge management technologies and applications-literature review from 1995 to 2002[J]. Expert Systems with Applications,2003,25:155-164.
[350] Herrera F, Herrera-Viedma E, Verdegay J L. Choice process for non-homogeneous group decision making in linguistic seting[J].Fuzzy Sets and Systems,1998,94 (3):287-308.
[351]Herera F, Herrera-Viedma E .Aggregation operators for linguistic weighted information [J].IEEE Transactionson Systems,Man,and Cybemetics-PartA :Systems and Humans,1997,27(5):646-656.
[352]Herrera F, Herrera-Viedma E ,Verdegay J L .A linguistic decision process in group decision making[J].Group Decision Negotiation,1996,78(5):165-176.
[353]奉继承,知识管理的哲学思想及其方法论研究,工业工程,2004-3:24-27
[354]奉继承,知识门户的概念与设计思想,工业工程,2004-4:14-17
[355]奉继承,赵涛,知识管理的过程观与资源观的统一论,图书情报工作,2004-9:121-123
[356]奉继承,赵涛,知识管理的系统分析与框架模型研究,研究与发展管理,2005-6:50-55
[357]奉继承,赵涛,知识管理审计的概念、模型与方法研究,科学学与科学技术管理,2005-5:102-105
[358]奉继承,企业知识门户的IT实现,中国计算机用户,2003-4:33
[359]奉继承,知识管理:理论、技术与运营.北京:中国经济出版社, 2005