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宁波市城乡居民对社区医疗服务利用及其影响因素分析
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摘要
A研究背景与目的
     近年来,随着政府和社会对社区卫生服务的重视和支持,社区卫生服务得到了较快的发展,国内外的研究表明,社区卫生服务是满足城乡居民基本卫生服务需求的最佳方式,在提供便捷、连续、综合、协调、价廉的卫生服务方面有着明显的优势,不仅有利于提高卫生服务的公平性、可及性和服务效率,而且在控制医疗卫生费用增长和提高居民健康水平方面能起卓有成效的作用,因此如何进一步发展社区卫生服务,提高城乡居民对社区卫生服务利用已逐步成为当前各级卫生行政部门研究的重点。
     本文旨在通过宁波市城乡居民对社区卫生服务机构利用状况的调查,试图了解城乡居民对社区卫生服务机构利用状况及其影响因素,及时掌握纵向和横向趋势变化,正确了解和评估各影响因素,提出相关有利于促进社区卫生服务机构利用的建议和意见,来达到提高城乡居民对社区卫生服务机构高利用率,同时也为卫生决策部门制定卫生服务相关政策、贯彻落实医改政策及卫生事业单位改革提供理论依据和详实的基础信息。
     B研究方法
     研究现场为宁波市。利用2008宁波市第四次国家卫生服务调查有关数据资料,调查采用多阶段分层整群随机抽样的方法,抽取余姚市和奉化市为农村调查样本市,江东区为城市调查样本区。每一样本市、区随机抽取5个乡(镇、街道),每一乡(镇、街道)抽取2个村(居委会),并按城乡人口比例,奉化市每个村抽60户,余姚市每个村抽取90户,江东区每个居委会抽40户。全市抽取3个市、区,15个乡(镇、街道),30个村(居委会),共1900户,5248人。调查采用上门入户的方式,主要调查内容为家庭一般情况、人口学特征、就医患病情况和卫生服务的可及性等。本文将调查对象中两周患病就诊的319人中利用社区卫生服务机构的178名人员作为研究对象,通过研究,了解宁波市城乡居民对社区卫生服务机构利用状况及其影响因素。资料分析采用X2分析社区卫生服务利用影响因素的单因素分析;采用logistic回归模型对社区卫生服务利用影响因素进行多因素分析。调查数据资料使用SPSS17统计包进行分析。
     C研究结果
     在319名两周患病就诊人群中,有178名选择城乡社区卫生服务机构,就诊比例为55.80%,其中城市为58.82%,农村为54.00%;男性利用率为57.60%,女性利用率为54.04%;不同婚姻状态的人员社区卫生服务机构利用为52.31-60.63%,文化程度中以高中/中专利用率最高71.05%,初中的为最低,50.60%,不同年龄段中,65岁以上的利用率最高;不同收入分析,<5000元的利用率最高68.97%,最低的为5000元与10000元之间,为46.58%;不同保险类型中,参加城镇职工保险的利用率为62.75%,没参加保险的最低为42.11%;从就诊距离来看,<1公里的更倾向于就诊社区卫生服务机构,利用率为57.95%;选择社区卫生服务机构就诊的主要原因为距离近,方便的人员利用率为74.51%,选择技术水平高的人员利用率最低为21.25%;自觉疾病不严重和一般的社区卫生服务机构利用率分别为74.51%和59.49%,自觉严重的人员利用率为32.88%。
     对区域、性别、年龄等采用单因素X2分析后,结果显示,影响社区卫生服务就诊的主要影响因素为:自觉疾病严重程度、选择就诊的主要原因,进一步用Lojistic分析后,影响因素为自觉疾病严重程度、选择就诊的主要原因。(B分别为0.853和0.861,显著性水平均为0.00)
     D研究结论
     相对于2003年的25.93%,宁波市城乡居民对社区卫生服务机构利用有较为明显的增加,已上升到39.18%,其中城市由32.88%增加至51.26%,农村由24.10%增加至32.00%,(为与2003年相比较,剔除站的就诊人数),城市和农村的社区卫生服务利用均有不同幅度的增加,这显示政府近几年加强社区卫生服务体系建设提高社区卫生服务的可及性取得了一定的成效。
     影响城乡居民对社区卫生服务机构利用的因素有:选择机构就诊的主要原因和自觉疾病的严重程度。方便距离近能增加居民对社区卫生服务机构的利用,此外自觉疾病不严重和一般的居民更愿意利用社区卫生服务机构就诊。
     宁波市城乡社区卫生服务已赢得居民一定的利用率,但与国外发达国家社区卫生服务为总医疗卫生服务的90%相比,还有不少的差距,社区卫生服务利用还有较大的上升空间,作为经济发达地区的宁波市还需要通过各种措施,大力发展社区卫生服务,不断提高社区卫生服务利用率。建议差异发展,逐步建立社区卫生服务机构特色;多措并举,深度提高社区卫生机构医务人员服务水平;扩大宣传,不断提升社区卫生知晓度和美誉度;建章立制,持续引导居民利用社区卫生服务机构。
Research Background and Objective
     In recent years, as more emphasis and support have been given to community health service by the government and the society, the community health service has sustained rapid development. The research, conducted both domestically and abroad, indicates that community health service is the best system to meet basic health needs of urban and rural residents, has a clear advantage in providing convenient, continuous, comprehensive, coordinated and affordable health service [1], and not only contributes in promoting the fairness, accessibility and efficiency of health care service but also plays an effective role in controlling healthcare cost increases and in improving the health standard for people. Thus the further development of community health service and the enhancement of the community health service utilization by the urban and rural residents have been gradually become the focus of study at all levels of administrations.
     By the investigation on the status of use of community-based health service institution in Ningbo, this study aims to understand the status of use of community-based health service institution among urban and rural residents, analyze the influencing factors, promptly monitor the trend in longitudinal and transverse directions, know and evaluate the influencing factors properly, and then propound the related constructive suggestions to promote the use of community-based health service institution, to increase the utilization rate of community-based health service institution among urban and rural residents, at the same time, to provide the theory basis and the detailed and basic information for government policy making, the implementation of medical reform and the reform of health institution in Ningbo.
     Methods
     The case study is the city of Ningbo. The related data for Ningbo City is from the Fourth National Health Service Survey, and the multi-stage stratified random sampling method is used to conduct the survey, for which Yuyao City and Fenghua City are selected for rural sample and Jiangdong District is selected for urban sample. Five townships (towns or neighborhoods) are randomly selected from each sample city or district, two villages (or residential committees) are randomly selected for each township (or neighborhood), and, in proportion to urban and rural population,60 households are chosen for each village in Fenghua City,90 households are chosen for each village in Yuyao City and 40 households are chosen for each residential committee in Jiangdong District. In total,1900 households consisting of 5248 people are selected from 30 villages (or residential committees) in 15 townships (or neighborhoods) in three cities or district in the City. The survey is conducted through home visit method, and the main contents of the survey are general family data, demographic characteristics, medical conditions and health service accessibility. This paper uses 178 people seeking treatment at community health service agencies among 319 people, who fell sick in two weeks during the survey, as study subjects, and the study provides information on the (?)tilization and related factors of community health service agencies by urban and rural residents in Ningbo City. The x2 analysis is used for the single-factor analysis of the community health service utilization factors and the Logistic regression model is used for the multi-factor analysis of the community health service utilization factors. Survey data are analyzed using the statistical package SPSS 17.
     Results
     Among 319 people who fell sick in the two weeks,178 people sought treatment at urban or rural community health service agencies, a percentage of 55.80%,58.82% among urban residents and 54.00%among rural residents; the utilization rate by male residents is 57.60%and is 54.04%by female residents; the utilization of the community health service for various marital status is 52.31%-60.63%, in terms of education level, the utilization rate is highest with education of high school/secondary technical school at 71.05%and is lowest with education of junior high school at 50.60%, in terms of age groups, the utilization rate is highest among the over 65 group; in terms of income level, the utilization rate is highest for those earning less than 5000 Yuan at 68.97%and is lowest for those earning between 5000 Yuan and 10000 Yuan at 46.58%; in terms of insurance policy, the utilization rate is 62.75%for those participating in Urban Worker Insurance and is 42.11%for those without insurance; in terms of closeness for treatment, those living within one kilometer are more likely to seek treatment at the community health service agencies with utilization rate of 57.95%; the main reason for the choice of community health service agencies is the proximity, the utilization rate is 74.51%for those living nearby, the rate is lowest at 21.25%for those seeking personnel with high level of expertise; the utilization rates of the community health service agencies are 74.51%and 59.49%for those sensing the illness is not serious and common, respectively, and the utilization rate is 32.88%for those sensing the illness is serious. The single-factor 2 analysis is used for region, gender, and age, the result shows that the main impact factors affecting the treatment at the community health service are the perceived seriousness of illness and the main reason for the choice of institution; further analysis using logistic analysis shows that the impact factors are the perceived seriousness of illness and the main reason for the choice of treatment. (B are 0.853 and 0.861 respectively and the significance levels are both 0.00.)
     Conclusion and Suggestion
     Compared to 25.9%in 2003, the utilization of the community health service agencies in Ningbo City by urban and rural residents has a significant increase, rising to 39.18%, rising from 32.88%to 51.26%for urban region and from 24.10%to 32.00%for rural region (in order to compare with 2003, some patients in stations are excluded), the utilization of both urban and rural community health service has increased, which indicates that the policy of strengthening community health service system by the government to improve the accessibility of the community health service has achieved some success.
     The factors affecting the utilization of community health service agencies by urban and rural residents are:the main reason for the choice of treatment and the perceived seriousness of illness. Convenient proximity will increase the utilization of the community health service agencies by residents; in addition, those residents who perceive that the illness is not serious or common are more likely to seek treatment at community health service agencies.
     The urban and rural community health service in Ningbo has gained a certain degree of utilization by residents, but compared with the 90%utilization of community health service for overall medical and health care service in developed countries, there is some gap, and therefore there is some room for significant increase in the utilization of community health service; as a developed region in economy, Ningbo needs to introduce a variety of measures to develop the community health service greatly and to improve the utilization of the community health service continuously. We propose to adopt differential developments to gradually establish the community health service with special characteristics, to introduce a variety of measures to vastly raise the professional level of medical service personnel at community health service agencies, to expand publicity to continuously increase the awareness and reputation of the community health service, and to implement new policies to steadily guide residents to seek treatment at the community health service agencies.
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