我国生产性服务业企业创新管理研究
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摘要
知识经济时代的到来使企业生存环境和企业管理特质发生了深刻的变化，生产性服务业作为中国经济发展的新动力，其自身的发展也是中国现代化的重要标志，优先发展生产性服务业正日益成为中国服务业的政策着力点。生产性服务业企业面对一系列全新的挑战，只有通过不断创新才能在激烈的市场竞争中立足，而创新管理能力则是标志着企业生存发展潜能的关键问题。基于上述背景，本文以创新管理促进生产性服务业企业发展为切入点，对生产性服务业企业如何有效提高创新管理能力进行了理论的探讨和实践分析。全文主要研究内容与成果如下：
（1）本文分别从内部和外部两个层面对生产性服务业企业创新的影响因素进行探讨，系统分析了我国生产性服务业企业发展的现状，并从企业创新管理的视角分析了目前我国生产性服务业企业创新面临的主要障碍。
（2）本文建立了生产性服务业企业创新管理模型，从企业创新管理内容和创新管理过程维度对企业创新管理进行探讨；建立了由企业创新战略管理、创新支持管理和创新评价管理构成的生产性服务业企业创新管理内容框架，并对每部分内容进行了具体分析。
（3）本文分析了生产性服务业企业创新过程的特点，将完整的企业创新管理过程划分为创新激发阶段、创新实现阶段、创新扩散阶段和创新收敛阶段四部分，分别对每个阶段中企业创新管理工作的重点进行了分析，以实现对生产性服务业企业创新管理实质的系统研究。
（4）本文综合运用企业创新理论和企业能力理论，并结合企业创新管理的实际，提出了生产性服务业企业创新管理能力的概念，构建了生产性服务业企业创新管理能力评价指标体系，以及网络层次结构模型，运用网络层次分析法确定了各级指标权重，并针对山东省四类生产性服务业企业做了实证性评价研究。
（5）本文对生产性服务业企业如何有效提高创新管理能力进行了理论的探讨和实践分析，提出在掌握企业创新管理状况的基础上，从营造良好的创新环境、完善创新管理制度、提升创新过程管理水平等三个方面着手，不断提高企业的创新管理能力。
There has been dramatic changes for the survival environment andadministration peculiarity of enterprises when the knowledge economy age iscoming, as a new power of the economic development of China, the progress ofproducer service industry also become an important marker for China modernization.The prior development of the producer service industry has already been the actingpoint of the Chinese government. Therefore, the related enterprises will face with aseries of new challenges. Only by a continuous innovation, they are able to keep afoothold in the fierce market competition, but the ability of innovative administrationis a key to stimulate the survival proficiency of an enterprise. Based on thebackground provided above, the entry point of this article will be the development ofproducer service industry by the promotion of the innovative administration. It willperform a theoretical investigation and practical analysis for the producer serviceindustry on the ways to improve the ability of innovative administration. Thecontents and results of this research as following：
Firstly, this article is to discuss the interior and exterior impact factors ofinnovation of the enterprises in producer service industry, to analyze systematicallythe current situation of the development of the enterprises in producer serviceindustry, to evaluate the current major barriers of the enterprises in producer serviceindustry concerning the innovation administration of enterprises.
Secondly, this article is to set up a model of the innovation administration inproducer service industry, to discuss the content and dimensionality of the innovativeadministration progress, to set up an innovative administration frame which consistsof strategic, supportive and evaluative innovative administration in the producerservice industry and then carry out a specific analysis for each part.
Thirdly, this article is to analyze the characteristics during the innovativeprogress of producer service industry and an intact innovative progress is partitionedinto four innovative stages such as stimulation stage, implementation stage, diffusionstage and constriction stage, to dissect the key points of each part in the works ofinnovative administration in order to achieve an essential research on the innovative administration of producer service industry systematically.
Fourthly, this article is to comprehensively utilize innovative theory andcompetent theory of enterprise, to propose a concept of innovative administrationcapacity of producer service industry associated with the reality of the innovativeadministration in enterprises, to construct an evaluation indicator system for theinnovative administration capacity in producer service industry and then a networkhierarchical structural model, to utilize network analytic hierarchy process to confirmthe indicator weights of different levels, to perform a positivity evaluation researchaccording to four productive services of Shandong province.
Fifthly, this article is to carry out a theoretical investigation and practicalanalysis on how to enhance the ability of innovative administration effectively, topropose to increase this capacity concerning better innovative environmentalconstruction, innovative management system improvement, and administration levelpromotion of innovative progress based on mastering the innovative administrationsituation.
（1）本文分别从内部和外部两个层面对生产性服务业企业创新的影响因素进行探讨，系统分析了我国生产性服务业企业发展的现状，并从企业创新管理的视角分析了目前我国生产性服务业企业创新面临的主要障碍。
（2）本文建立了生产性服务业企业创新管理模型，从企业创新管理内容和创新管理过程维度对企业创新管理进行探讨；建立了由企业创新战略管理、创新支持管理和创新评价管理构成的生产性服务业企业创新管理内容框架，并对每部分内容进行了具体分析。
（3）本文分析了生产性服务业企业创新过程的特点，将完整的企业创新管理过程划分为创新激发阶段、创新实现阶段、创新扩散阶段和创新收敛阶段四部分，分别对每个阶段中企业创新管理工作的重点进行了分析，以实现对生产性服务业企业创新管理实质的系统研究。
（4）本文综合运用企业创新理论和企业能力理论，并结合企业创新管理的实际，提出了生产性服务业企业创新管理能力的概念，构建了生产性服务业企业创新管理能力评价指标体系，以及网络层次结构模型，运用网络层次分析法确定了各级指标权重，并针对山东省四类生产性服务业企业做了实证性评价研究。
（5）本文对生产性服务业企业如何有效提高创新管理能力进行了理论的探讨和实践分析，提出在掌握企业创新管理状况的基础上，从营造良好的创新环境、完善创新管理制度、提升创新过程管理水平等三个方面着手，不断提高企业的创新管理能力。
There has been dramatic changes for the survival environment andadministration peculiarity of enterprises when the knowledge economy age iscoming, as a new power of the economic development of China, the progress ofproducer service industry also become an important marker for China modernization.The prior development of the producer service industry has already been the actingpoint of the Chinese government. Therefore, the related enterprises will face with aseries of new challenges. Only by a continuous innovation, they are able to keep afoothold in the fierce market competition, but the ability of innovative administrationis a key to stimulate the survival proficiency of an enterprise. Based on thebackground provided above, the entry point of this article will be the development ofproducer service industry by the promotion of the innovative administration. It willperform a theoretical investigation and practical analysis for the producer serviceindustry on the ways to improve the ability of innovative administration. Thecontents and results of this research as following：
Firstly, this article is to discuss the interior and exterior impact factors ofinnovation of the enterprises in producer service industry, to analyze systematicallythe current situation of the development of the enterprises in producer serviceindustry, to evaluate the current major barriers of the enterprises in producer serviceindustry concerning the innovation administration of enterprises.
Secondly, this article is to set up a model of the innovation administration inproducer service industry, to discuss the content and dimensionality of the innovativeadministration progress, to set up an innovative administration frame which consistsof strategic, supportive and evaluative innovative administration in the producerservice industry and then carry out a specific analysis for each part.
Thirdly, this article is to analyze the characteristics during the innovativeprogress of producer service industry and an intact innovative progress is partitionedinto four innovative stages such as stimulation stage, implementation stage, diffusionstage and constriction stage, to dissect the key points of each part in the works ofinnovative administration in order to achieve an essential research on the innovative administration of producer service industry systematically.
Fourthly, this article is to comprehensively utilize innovative theory andcompetent theory of enterprise, to propose a concept of innovative administrationcapacity of producer service industry associated with the reality of the innovativeadministration in enterprises, to construct an evaluation indicator system for theinnovative administration capacity in producer service industry and then a networkhierarchical structural model, to utilize network analytic hierarchy process to confirmthe indicator weights of different levels, to perform a positivity evaluation researchaccording to four productive services of Shandong province.
Fifthly, this article is to carry out a theoretical investigation and practicalanalysis on how to enhance the ability of innovative administration effectively, topropose to increase this capacity concerning better innovative environmentalconstruction, innovative management system improvement, and administration levelpromotion of innovative progress based on mastering the innovative administrationsituation.
引文
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