现代企业员工教育与培训研究
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摘要
本论文属国防科工委资助的《企业教育与培训管理质量有效性研究》课题的研究成果之一。它力求形成现代企业员工教育与培训开发的指导性的理论研究文本。文章前言部分主要阐明课题的研究背景；主体分为四个主要部分，按照ISO10015的体系要求并结合我国企业的实际详细阐明了“培训需求控制→培训计划制定→培训计划实施和控制→培训效果评估”等现代企业员工教育与培训开发的四个阶段的主要工作，对每一阶段每一步骤的工作都做了详细的、规范性的论述，为向企业界推广ISO10015标准认证做了明确的指导；文章最后结合实际及企业的未来发展趋势，对企业的培训开发工作进行了总结与趋势展望。
This article is the outcome of the "effectiveness study of enterprise management education and train" program financed by the National Commission of Defensive Science and Technology. It focuses on the forrriation of a theory guidebook on the modem education and train of enterprise staff members. In the preface, the research background was illustrated. According to the ISO 10015 System and our enterprisi current situation, the main work that should be done in the four steps of the modem enterprise staff education and train was discussed in detail, offering clear guidance for the application of ISO 10015 in enterprises. At the end of the article, a summarization and forecast of the enterprise staff train are made in the light of the practice and the developing trend of the enterprises.
This article is the outcome of the "effectiveness study of enterprise management education and train" program financed by the National Commission of Defensive Science and Technology. It focuses on the forrriation of a theory guidebook on the modem education and train of enterprise staff members. In the preface, the research background was illustrated. According to the ISO 10015 System and our enterprisi current situation, the main work that should be done in the four steps of the modem enterprise staff education and train was discussed in detail, offering clear guidance for the application of ISO 10015 in enterprises. At the end of the article, a summarization and forecast of the enterprise staff train are made in the light of the practice and the developing trend of the enterprises.
引文
[1] J.B.Quinn,P.Aaderson,and S.Finkelstein,"Leveraging Intellect ,"Academy of Management Ececutive 10 (1996) :7~27．
[2] S.L.Jackson, " What You Should Know About Iso 9000,'Training (1992) :48~52．
[3] L.Overmyer-Day And G.Benson , " Training Success Stories ,'Training And Development (June 1996) :24~29．
[4] R.Zemke And J.Armstrong , "How Long Does It Take?(The Sequel),"Training(May 1997) :69~79
[5] B.Gerber, "How To Buy Training Programs ,"Training(June 1998) :59~68．
[6] A.Reynolods,The Trainers Dictionary:Hrd Terms ,Abbreviations,And Acronyms,(Hrd Press, 1999) :46~49．
[7] M.Ldavis, "Getting Workers Back To The Basics,"Training And Development (October 1999) :14~15．
[8] R.A.Noe, "Trainee Attributes And Attitudes: Neglected Influences On Training Effedtiveness, " Academy Of Management Review 11 (1996) : 736-749．
[9] R.A.Noe And N.Schmitt,"The Influence Of Trainee Attitudes On Training Effecriveness:Test Of A Model,"Personnel Psychology 39(1996) :497~523．
[10] W.Mcgehee And P.W.Thayer,Training In Business And Industry (New York: Wiley, 1961) .
[11] "Top Training Faciliteies,"Training (March 1995) :Special Section.
[12] Van Wart,Cayer,And Cook,Handbook Of Training And Development For The Public Sector.
[13] M.L.Broad And J.W.Newstrom,Transfer Of Training(Reading, Ma: Addisonwesley, 1992) .
[14] C.A.Frayne And J.M.Geringer,"Self-Management Training For The Predection Of Transfer Of Learning,"Journal Of Occupational Psychology 62(1998) :337~341．
[15] J.M.Royer."Theories Of The Transfer Of Learning,"Educarional Psychologist 14(1997) :53~69．
[16] Gephare,Marsick,Van Buren,And Spiro,"Learning Organizations Come Alive."
[17] J.B.Quinn,P.Anderson,And S.Finkelstein,"Leveraging Intellect,"Academy Of Management Executive 10(1996) :7~27．
[18] "In Your Face Epss,"Training (April 1996) :101~102．
[19] "S.B.Parry,"Ten Ways To Get Management Buy-In/Training And Development(September 1999) : 15-21．
[20] G.Lstevens And E.Stevens,"The Truth About Epss,"Training And Development 50(1999) :59~61．
[21] Ford,Quinones,Sego,And Sorra,"Factors Affecting The Opportunity To Perform Trained Tasks On The Job."
[22] A.Rossett,"That Was A Great Class,But......,'Training And Development 50 (1999) : 59-61．
[23] C.M.Petrini,Ed.,"Bringing It Back To Work,"Training And Development
[24] T.T. Baldwin And J.K.Ford,"Transfer Of Training:A Review And Directions For Future Research,"Personne Psychology 41(1998):63～105.
[25] J.J.Phillips,"Was It The Training ?"Training And Development (March 1996):28～32.
[26] M.Van Wart,N.J.Cayer, And S.Cook,Handbook Of Training And Development For The Public Sector,(San Francisco:Jossey-Bass,2000)..
[27] S.D.Parry,"Measuring Training Roi,"Training And Development(May 2000)72～77.
[28] A.P. Carnevale And E.R.Schulz,"Return On Investment :Accounting For Training,"Training And Development Journal ,(July 2000):S1-S32.
[29] R.Zemke,"The Coroporate Coach,"Training (December 2000):24～28.
[30] F. Jossi,"Mentoring In Changing Times,"Training (August 2000):50～54.
[31]赵曙明，人力资源管理研究，北京，中国人民大学出版社，2001，25～86
[32] 赵曙明，国际企业：人力资源管理，南京，南京大学出版社，2000，15～100
[33]周志忍，现代培训评估，北京，中国人事出版社，1999，70～256
[34]吕峰、张静梅，组织发展的实践，天津，南开大学出版社，2000，34～97
[35]张文贤，人力资源管理，大连，东北财经大学出版社，2001，124～323
[2] S.L.Jackson, " What You Should Know About Iso 9000,'Training (1992) :48~52．
[3] L.Overmyer-Day And G.Benson , " Training Success Stories ,'Training And Development (June 1996) :24~29．
[4] R.Zemke And J.Armstrong , "How Long Does It Take?(The Sequel),"Training(May 1997) :69~79
[5] B.Gerber, "How To Buy Training Programs ,"Training(June 1998) :59~68．
[6] A.Reynolods,The Trainers Dictionary:Hrd Terms ,Abbreviations,And Acronyms,(Hrd Press, 1999) :46~49．
[7] M.Ldavis, "Getting Workers Back To The Basics,"Training And Development (October 1999) :14~15．
[8] R.A.Noe, "Trainee Attributes And Attitudes: Neglected Influences On Training Effedtiveness, " Academy Of Management Review 11 (1996) : 736-749．
[9] R.A.Noe And N.Schmitt,"The Influence Of Trainee Attitudes On Training Effecriveness:Test Of A Model,"Personnel Psychology 39(1996) :497~523．
[10] W.Mcgehee And P.W.Thayer,Training In Business And Industry (New York: Wiley, 1961) .
[11] "Top Training Faciliteies,"Training (March 1995) :Special Section.
[12] Van Wart,Cayer,And Cook,Handbook Of Training And Development For The Public Sector.
[13] M.L.Broad And J.W.Newstrom,Transfer Of Training(Reading, Ma: Addisonwesley, 1992) .
[14] C.A.Frayne And J.M.Geringer,"Self-Management Training For The Predection Of Transfer Of Learning,"Journal Of Occupational Psychology 62(1998) :337~341．
[15] J.M.Royer."Theories Of The Transfer Of Learning,"Educarional Psychologist 14(1997) :53~69．
[16] Gephare,Marsick,Van Buren,And Spiro,"Learning Organizations Come Alive."
[17] J.B.Quinn,P.Anderson,And S.Finkelstein,"Leveraging Intellect,"Academy Of Management Executive 10(1996) :7~27．
[18] "In Your Face Epss,"Training (April 1996) :101~102．
[19] "S.B.Parry,"Ten Ways To Get Management Buy-In/Training And Development(September 1999) : 15-21．
[20] G.Lstevens And E.Stevens,"The Truth About Epss,"Training And Development 50(1999) :59~61．
[21] Ford,Quinones,Sego,And Sorra,"Factors Affecting The Opportunity To Perform Trained Tasks On The Job."
[22] A.Rossett,"That Was A Great Class,But......,'Training And Development 50 (1999) : 59-61．
[23] C.M.Petrini,Ed.,"Bringing It Back To Work,"Training And Development
[24] T.T. Baldwin And J.K.Ford,"Transfer Of Training:A Review And Directions For Future Research,"Personne Psychology 41(1998):63～105.
[25] J.J.Phillips,"Was It The Training ?"Training And Development (March 1996):28～32.
[26] M.Van Wart,N.J.Cayer, And S.Cook,Handbook Of Training And Development For The Public Sector,(San Francisco:Jossey-Bass,2000)..
[27] S.D.Parry,"Measuring Training Roi,"Training And Development(May 2000)72～77.
[28] A.P. Carnevale And E.R.Schulz,"Return On Investment :Accounting For Training,"Training And Development Journal ,(July 2000):S1-S32.
[29] R.Zemke,"The Coroporate Coach,"Training (December 2000):24～28.
[30] F. Jossi,"Mentoring In Changing Times,"Training (August 2000):50～54.
[31]赵曙明，人力资源管理研究，北京，中国人民大学出版社，2001，25～86
[32] 赵曙明，国际企业：人力资源管理，南京，南京大学出版社，2000，15～100
[33]周志忍，现代培训评估，北京，中国人事出版社，1999，70～256
[34]吕峰、张静梅，组织发展的实践，天津，南开大学出版社，2000，34～97
[35]张文贤，人力资源管理，大连，东北财经大学出版社，2001，124～323
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