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基于组织学习的制造业生产系统知识传递过程研究
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摘要
以加快制造业生产系统员工知识、技术进步成长效率和提高组织适应能力为基本目标,本文将组织学习理论引入到这个新的知识实践范围,而且通过探讨生产系统组织学习路径及其特点初步建立了组织学习回归到技术实践主体的新前提。结合制造业的基本现状及其生产系统的发展过程、当前发展环境的要求,本文提出了生产系统的组织学习观和学习主线——知识、技能、经验的内部传递过程,并以“认知与知识”视角的理论为指导,将组织学习发生的环境背景、行为机制统一在知识和知识传递过程相互协调相互作用的框架内。
     通过对制造业生产系统的知识形态进行解析,在系统内部知识传递的实践方式和多层面影响因素的分析基础上,本文重点对生产系统的知识由存在知识势差的个人和群体将知识平行扩散和纵向传递的内部转移过程进行分析,确定了生产系统知识转化、传递的动力模式和基本运行机制,并由此指出了管理介入的方向和控制,从技术、组织、文化及系统环境几个层面提出了制造业生产系统知识传递机制的一般构建与实现框架,并基于某企业目前的发展现状对其生产系统知识传递过程的管理做出了实证研究。
     本文的主要创新点包括:
     1.建立了以知识传递过程为主线的组织学习与制造业生产系统的“组织效应”、“以人为本”理念的实践要求、制造业人才成长以及现代制造系统“柔性化”发展趋势的创新联系。同时借助生产系统建立了组织学习在技术实践主体的应用路径依赖,为转换到知识传递层面进行分析提出了创新性的理论指导。
     2.从组织学习视角对制造业生产系统和技术传播的发展过程进行了创新的分析,在知识二元区分的基础上提出了组织学习与知识传递的基本关系以及生产系统组织学习能力的知识构成和技术与经验的知识本质,并且将生产经验用技术的隐性或“隐藏知识”的抽象形式进行界定。
     3.拓展性地分析了生产系统知识传递的过程机制,并基于知识传递成本收益的均衡对管理介入阶段进行了新的划分,对知识传递的过程改进了以知识获得者数量的变化为核心的平衡微分方程,以抽象的表达方式考虑了知识本身存在传递损失的情况,使得模型更符合生产系统知识的自然传递过程。
To improve the efficiency of knowledge and technology advancement and the organizational adaptability in manufacturing production system, the dissertation leads organizational learning theory to this new range of knowledge practice and makes a premise to technology practice portion by probing into the organizational learning path and characteristics in production system. Associating with manufacturing primary actuality and production system’s evolution course and current environment, this paper puts forward organizational learning view of production system’s developing route and its principal learning line along interior transferring process of knowledge, technique and experience. The paper unite organizational learning background and behavior mechanism with interacting framework of knowledge and its transferring process mainly from‘cognition and knowledge’perspective led by learning theory.
     Based on parsing the knowledge modalities and interior knowledge transferring methods with multilayer analysis of influential factors in manufacturing production system, the dissertation stresses more importance on interior parallely spreading and vertically transferring process between knowledge gap that exist in individuals and groups of production system, and confirms the dynamical mode and basic operating mechanism of knowledge transform and transferring. Then the orientation and the control of management intervention are pointed out, moreover, common construction and implemental framework of knowledge transferring mechanism in manufacturing production system are brought forward from aspects of technology, organization, culture and exterior environment. Based on actual development of a certain enterprise, a demonstration has been made to study on its production system’s knowledge transferring process management.
     The main innovative work in this dissertation includes:
     (1) The paper has established innovative relations between the organizational learning which is mainly about knowledge transferring process in production system and the following main aspects: organizational effectiveness, the need of humanistic conception in practice, an approach to talent people’s cultivation in manufacturing, the developing trend of flexibility mode in modern manufacture system. Also at one time, the paper constructs an application premise of the organizational learning in technology practice portion by manufacturing production system, and this leads to new theoretical support for converting analysis perspective from organizational learning to knowledge transferring.
     (2) The paper makes innovative analysis to the evolution course of manufacturing production system and the development of technical knowledge communication from organizational learning view. Based on knowledge duality, the basic relations between organizational learning and knowledge transferring are clarified, and then the paper gives the definition of organizational learning ability from knowledge form and content. Also, the paper has a new comprehension to the knowledge essence of the technology and experience in production system, especially gives an innovative definition to productive experience by abstract form of the tacitness of technology or the concealed knowledge.
     (3) The paper extends the analysis of knowledge transferring process mechanism in production system, and newly compartmentalizes management intervention phases supported by knowledge transferring cost/gains equilibria. For knowledge transferring process, it improves on the differential eguations with quantity change of knowledge gainer as the kernel, and uses abstract expression with knowledge transferring decrease being in consideration. This makes the model conform to knowledge unforced transferring process better.
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