资质过高感对组织公民行为的影响——基于内部人身份感知
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摘要
基于相对剥削理论和自我分类理论,考察了员工资质过高感对组织公民行为的影响机制。通过对110个团队的433份员工的调查数据进行分析,结果表明:员工的资质过高感与其组织公民行为显著负相关;内部人身份感知中介了资质过高感与员工组织公民行为的关系;团队资质过高感知调节员工资质过高感与内部人身份感知的负向关系。具体而言,当团队资质过高感知较高时,员工资质过高感与内部人身份感知变为正相关;团队资质过高感知调节内部人身份感知对资质过高感与组织公民行为之间关系的中介作用。
Based on the relative deprivation theory and self-categorization theory, this paper examined how perceived overqualification affect organizational citizenship behavior through a sample of 433 employees from 110 groups. Result showed that perceived insider status mediated the negative relationships between perceived overqualification and OCB. In addition, team perceived overqualification moderated the relationship between perceived overqualification and the perceived insider status and the indirect relationship between perceived overqualification and OCB. Specially, perceived overqualification would be positively related with perceived insider status when the team perceived overqualification was high.
Based on the relative deprivation theory and self-categorization theory, this paper examined how perceived overqualification affect organizational citizenship behavior through a sample of 433 employees from 110 groups. Result showed that perceived insider status mediated the negative relationships between perceived overqualification and OCB. In addition, team perceived overqualification moderated the relationship between perceived overqualification and the perceived insider status and the indirect relationship between perceived overqualification and OCB. Specially, perceived overqualification would be positively related with perceived insider status when the team perceived overqualification was high.
引文
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[10] 沈伊默, 袁登华. 心理契约破坏感对员工工作态度和行为的影响[J].心理学报, 2007 , 39 (1):155-162.
[11] 姜定宇, 郑伯埙. 组织忠诚、组织承诺及组织公民行为[M]. 中国台北: 桂冠图书出版社, 2003.
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[13] Bernstein M, Crosby F. An Empirical Examination of Relative Deprivation Theory[J]. Journal of Experimental Social Psychology, 1980, 16(5): 442-456.
[14] Maynard D C, Joseph T A, Maynard A M. Underemployment,Job Attitudes, and Turnover Intentions[J]. Journal of Organizational Behavior, 2006, 27(4): 509-536.
[15] Stamper C L, Masterson SS. Insider or Outsider? How Employee Perceptions of Insider Status Affect Their Work Behavior[J]. Journal of Organizational Behavior, 2002, 23(8): 875-894.
[16] Lin CC, Peng T K. From Organizational Citizenship Behaviour to Team Performance: The Mediation of Group Cohesion and Collective Efficacy[J]. Management and Organization Review, 2010, 6(1): 55-75.
[2] Bolino M C, Turnley W H, Bloodgood J M. Citizenship Behavior and the Creation of Social Capital in Organizations [J]. Academy of Management Review, 2002, 27(4): 505-522.
[3] Erdogan B, Bauer T N, Peiro J M, Truxillo D M. Overqualified Employees: Making the Best of a Potentially Bad Situation for Individuals and Organizations [J]. Industrial and Organizational Psychology, 2011, 4(2): 215–232.
[4] Chen Y J. Associations of Perceived Underemployment with In-Role and Organizational Citizenship Behaviors: The Beneficiary Perspective [J]. Global Business and Economics Review, 2009, 11(3): 317-331.
[5] Glomb T M, Bhave D P, Miner A G. Doing Good, Feeling Good: Examining the Role of Organizational Citizenship Behaviors in Changing Mood [J]. Personnel Psychology, 2011, 64(1): 191-223.
[6] Festinger L A. Theory of Social Comparison Processes [J]. Human Relations, 1954, 7 (7): 117-140.
[7] Gurr T R. Why Men Rebel. Princeton[M]. Princeton University Press, 1971.
[8] Cable D M, Edwards J R. Complementary and Supplementary Fit: a Theoretical and Empirical Integration[J]. Journal of Applied Psychology, 2004, 89(5): 822-834.
[9] Lapalme M, Stamper C L, SEMARD G, et al. Bringing the Outside in: Can “External” Workers Experience Insider Status[J]. Journal of Organizational Behavior, 2009, 30(7) : 919-940.
[10] 沈伊默, 袁登华. 心理契约破坏感对员工工作态度和行为的影响[J].心理学报, 2007 , 39 (1):155-162.
[11] 姜定宇, 郑伯埙. 组织忠诚、组织承诺及组织公民行为[M]. 中国台北: 桂冠图书出版社, 2003.
[12] Giddens A. New Rules of Sociological Method: A Positive Critique of Interpretative Sociologies[M]. Cambridge: Polity Press, 1993.
[13] Bernstein M, Crosby F. An Empirical Examination of Relative Deprivation Theory[J]. Journal of Experimental Social Psychology, 1980, 16(5): 442-456.
[14] Maynard D C, Joseph T A, Maynard A M. Underemployment,Job Attitudes, and Turnover Intentions[J]. Journal of Organizational Behavior, 2006, 27(4): 509-536.
[15] Stamper C L, Masterson SS. Insider or Outsider? How Employee Perceptions of Insider Status Affect Their Work Behavior[J]. Journal of Organizational Behavior, 2002, 23(8): 875-894.
[16] Lin CC, Peng T K. From Organizational Citizenship Behaviour to Team Performance: The Mediation of Group Cohesion and Collective Efficacy[J]. Management and Organization Review, 2010, 6(1): 55-75.