企业大数据能力:研究综述与未来展望
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摘要
大数据给企业带来变革性影响,也带来许多挑战。学者借鉴IT能力提出大数据能力概念,但对大数据能力的定义、性质和测量维度等内涵未达成统一认识,不利于深入研究。回顾了大数据能力现有研究,阐述了大数据能力的内涵及其与相似构念的异同,并基于资源基础观整合了目前大数据能力的结构维度。同时,还总结了大数据能力给企业带来的组织层价值。最后,提出了4个研究方向:①区分大数据能力与大数据支持能力,并探究大数据能力价值实现机制;②进一步明确大数据资源形成大数据能力的过程;③进一步探索不同类型企业大数据能力的差异及其影响因素;④借鉴相似构念的研究成果并用于大数据能力相关研究,进一步整合相关理论,避免其陷入碎片化。
Big data brings a transformative impact,as well as many challenges,to firms.Referring to IT Capability,scholars propose the concept of big data capability(BDC).However,the definition,the nature and the dimensions of BDC are not unified,which is not conducive to research progress.This paper reviews the existing research on BDC,elaborates its connotation and differences with similar constructs,and integrates the dimensions of it based on RBV.The organizational values brought by BDC are also summarized.Finally,four research prospects are proposed on the basis of current research.First,distinguish BDC from Big Data-Enabled Capability and exploring the value realization mechanism of BDC.Second,further clarify the process of how big data resources transform into BDC.Third,further explore the differences in BDC of different types and the influencing factors.Fourth,refer to the similar constructs and further integrate the trend of fragmentation of related theories.The research indicates the direction for further deepening the research on BDC.
Big data brings a transformative impact,as well as many challenges,to firms.Referring to IT Capability,scholars propose the concept of big data capability(BDC).However,the definition,the nature and the dimensions of BDC are not unified,which is not conducive to research progress.This paper reviews the existing research on BDC,elaborates its connotation and differences with similar constructs,and integrates the dimensions of it based on RBV.The organizational values brought by BDC are also summarized.Finally,four research prospects are proposed on the basis of current research.First,distinguish BDC from Big Data-Enabled Capability and exploring the value realization mechanism of BDC.Second,further clarify the process of how big data resources transform into BDC.Third,further explore the differences in BDC of different types and the influencing factors.Fourth,refer to the similar constructs and further integrate the trend of fragmentation of related theories.The research indicates the direction for further deepening the research on BDC.
引文
[1]GHASEMAGHAEI M,EBRAHIMI S,HASSANEIN K.Data analytics competency for improving firm decision-making performance[J].Journal of Strategic Information Systems,2018,27(1):101-113.
[2]MARK V R,TATINANA E,JOCHEN S,et al.Avoid being the Turkey:how big data analytics changes the game of strategy in times of ambiguity and uncertainty[J].Long Range Planning,2018(6).
[3]MATTHIAS O,FOUWEATHER I,GREGORY I,et al.Making sense of big data---can it transform operations management[J].International Journal of Operations&Production Management,2017,37(1):37-55.
[4]CORTE-REAL N,OLIVEIRA T,RUIVO P.Assessing business value of big data analytics in European firms[J].Journal of Business Research,2017,70:379-390.
[5]MARCHARD D A,PEPPARD J.Why IT fumbles analytics[J].Harvard Business Review,2013,91(1):104-111.
[6]MCAFEE A,BRYNJOLFSSON E.Big data:the management revolution[J].Harvard Business Review,2012,90:60-66.
[7]LEE I.Big data:dimensions,evolution,impacts,and challenges[J].Business Horizons,2017,60(3):293-303.
[8]SIVARAJAH U,KAMA M M,IRANI Z,et al.Critical analysis of big data challenges and analytical methods[J].Journal of Business Research,2017,70:263-286.
[9]VIDGEN R,SHAW S,GRANT D B.Management challenges in creating value from business analytics[J].European Journal of Operational Research,2017,261(2):626-639.
[10]WAMBA S F,AKTER S,EDWARDS A,et al.How'big data'can make big impact:findings from a systematic review and a longitudinal case study[J].International Journal of Production Economics,2015,165:234-246.
[11]MANJUL G,JOEY F G.Toward the development of a big data analytics capability[J].Information&Management,2016,53(8):1049-1064.
[12]AKTER S,WAMBA S F,GUNASEKARAN A,et al.How to improve firm performance using big data analytics capability and business strategy alignment[J].International Journal of Production Economics,2016,182:113-131.
[13]WANG Y,HAJLI N.Exploring the path to big data analytics success in healthcare[J].Journal of Business Research,2017,70:287-299.
[14]RIALTI R,MARZI G,CIAPPEI C,et al.Reframing agile organization.do big data analytics capabilities matter?[C].Academy of Management Specialized Conference-Big Data and Managing in the Digital Economy,2018.
[15]WANG Y,KUNG L A,WANG W Y C,et al.An integrated big data analytics-enabled transformation model:application to health care[J].Information&Management,2018,55(1):64-79.
[16]ORLIKOWSKI W J.Sociomaterial practices:exploring technology at work[J].Organization Studies,2007,28(9):1435-1448.
[17]WIXOM B H,YEN B,RELICH M.Maximizing value from business analytics[J].MIS Quarterly Executive,2013,12(2):111-123.
[18]BOYD D,CRAWFORD K.Critical questions for big data[J].Information,Communication&Society,2012,15(5):662-679.
[19]ZENG J,GLAISTER K W.Value creation from big data:Looking inside the black box[J].Strategic Organization,2017,16(2):105-140.
[20]KRISHNAMOORTHI S,MATHEW S K.Business analytics and business value:a comparative case study[J].Information&Management,2018,55(5):643-666.
[21]ORLIKPWSKI W J,SCOTT S V.Sociomateriality:challenging the separation of technology,work and organization[J].The Academy of Management Annals,2008,2(1):433-474.
[22]BRAGANZA A,BROOKS L,NEPELSKI D,et al.Resource management in big data initiatives:processes and dynamic capabilities[J].Journal of Business Research,2017,70:328-337.
[23]AKTER S,WAMBA S F,BARRETT M,et al.How talent capability can shape service analytics capability in the big data environment[J].Journal of Strategic Marketing,2018(2):1-19.
[24]WAMBA S F,GUNASEKARAN A,AKTER S.Big data analytics and firm performance:effects of dynamic capabilities[J].Journal of Business Research,2017,70:356-365.
[25]MIKALEF P,PAPPAS I O,KROGSTIE J,et al.Big data analytics capabilities:a systematic literature review and research agenda[J].Information Systems and e-Business Management,2017(2):1-32.
[26]RAGUSEO,ELISABETTA.Big data technologies:an empirical investigation on their adoption,benefits and risks for companies[J].International Journal of Information Management,2018,38(1):187-195.
[27]CHAE H C,KOH C E,PARK K O.Information technology capability and firm performance:role of industry[J].Information&Management,2018,55(5):525-546.
[28]SHENG J,AMANKWAH-AMOAH J,WANG X.A multidisciplinary perspective of big data in management research[J].International Journal of Production Economics,2017,191:97-112.
[29]MAZZEI M J,NOBLE D.Big data dreams:a framework for corporate strategy[J].Business Horizons,2017(60):405-414.
[30]李颖,王羽萱,刘妍.企业竞争情报能力解构与评价研究[J].情报理论与实践,2014,37(7):33-37.
[31]李广建,化柏林.大数据分析与情报分析关系辨析[J].中国图书馆学报,2014,40(5):14-22.
[32]CECEZ-KECMANOVIC D,GALLIERS R D,HENFRIDS-SON O,et al.The sociomateriality of information systems:current status,future directions[J].MIS Quarterly,2014,38(3):809-830.
[33]AYABAKAN S,BARDHAN I R,ZHENG Z.A data envelopment analysis approach to estimate it-enabled production capability[J].MIS Quarterly,2017,41(1):189-205.
[34]任南,鲁丽军,何梦娇.大数据分析能力、协同创新能力与协同创新绩效[J].中国科技论坛,2018(6):59-66.
[35]DURAND R,GRANT R M,MADSEN T L.The expanding domain of strategic management research and the quest for integration[J].Strategic Management Journal,2017(38):4-16.
[36]ALESSANDRO M,SALLY D,MAUREEN M,et al.Big data,big decisions:the impact of big data on board level decision-making[J].Journal of Business Research,2018,93:67-78.
[37]CHEN H,CHIANG R H L,STOREY V C.Business intelligence and analytics:from big data to big impact[J].Mis Quarterly,2012,36(4):1165-1188.
[38]GUNTHER W A,REZAZADE MEHRIZI M H,HUYS-MAN M,et al.Debating big data:a literature review on realizing value from big data[J].The Journal of Strategic Information Systems,2017,26(3):191-209.
[39]RAYMOND ANJANETTE H.Data management regulation:your company needs an up-to-date data/information management policy[J].Business Horizons,2013,56(4):513-520.
[40]AKTER S,WAMBA S F.Big data analytics in E-commerce:a systematic review and agenda for future research[J].Electronic Markets,2016,26(2):173-194.
[41]GHASEMAGHAEI M,HASSANEIN K,TUREL O.Increasing firm agility through the use of data analytics:the role of fit[J].Decision Support Systems,2017,101:95-101
[42]郭峰,邹波,郭津毓,等.大数据环境下企业行为对创新能力与企业绩效的作用机理研究[J].科学学与科学技术管理,2017,38(4):126-136.
[43]SHARMA R,MITHAS S,KANKANHALLI A.Transforming decision-making processes:a research agenda for understanding the impact of business analytics on organisations[J].European Journal of Information Systems,2014,23(4):433-441.
[44]胡振亚,李树业.基于大数据的创新机制研究[J].科学管理研究,2017(6):24-27+35.
[45]BHIMANI A.Exploring big data's strategic consequences[J].Journal of Information Technology,2015,30(1):66-69.
[46]HOOI T K,ABU N H B,RAHIM M K I A.Relationship of big data analytics capability and product innovation performance using smartpls 3.2.6:hierarchical component modelling in PLSSEM[J].International Journal of Supply Chain Management,2018,7(1):51-64.
[47]YEOW A,SOH C,HANSEN R.Aligning with new digital strategy:a dynamic capabilities approach[J].Journal of Strategic Information Systems,2018,27(1):43-58.
[48]ANDREA U,MARCEL B,VITTORIO C,et al.Creating and capturing value from big data:a multiple-case study analysis of provider companies[J].Technovation,2018(5).
[49]MAKADOK R,BURTON R,BARNEY J.A practical guide for making theory contributions in strategic management[J].Strategic Management Journal,2018,39(6):1530-1545.
[2]MARK V R,TATINANA E,JOCHEN S,et al.Avoid being the Turkey:how big data analytics changes the game of strategy in times of ambiguity and uncertainty[J].Long Range Planning,2018(6).
[3]MATTHIAS O,FOUWEATHER I,GREGORY I,et al.Making sense of big data---can it transform operations management[J].International Journal of Operations&Production Management,2017,37(1):37-55.
[4]CORTE-REAL N,OLIVEIRA T,RUIVO P.Assessing business value of big data analytics in European firms[J].Journal of Business Research,2017,70:379-390.
[5]MARCHARD D A,PEPPARD J.Why IT fumbles analytics[J].Harvard Business Review,2013,91(1):104-111.
[6]MCAFEE A,BRYNJOLFSSON E.Big data:the management revolution[J].Harvard Business Review,2012,90:60-66.
[7]LEE I.Big data:dimensions,evolution,impacts,and challenges[J].Business Horizons,2017,60(3):293-303.
[8]SIVARAJAH U,KAMA M M,IRANI Z,et al.Critical analysis of big data challenges and analytical methods[J].Journal of Business Research,2017,70:263-286.
[9]VIDGEN R,SHAW S,GRANT D B.Management challenges in creating value from business analytics[J].European Journal of Operational Research,2017,261(2):626-639.
[10]WAMBA S F,AKTER S,EDWARDS A,et al.How'big data'can make big impact:findings from a systematic review and a longitudinal case study[J].International Journal of Production Economics,2015,165:234-246.
[11]MANJUL G,JOEY F G.Toward the development of a big data analytics capability[J].Information&Management,2016,53(8):1049-1064.
[12]AKTER S,WAMBA S F,GUNASEKARAN A,et al.How to improve firm performance using big data analytics capability and business strategy alignment[J].International Journal of Production Economics,2016,182:113-131.
[13]WANG Y,HAJLI N.Exploring the path to big data analytics success in healthcare[J].Journal of Business Research,2017,70:287-299.
[14]RIALTI R,MARZI G,CIAPPEI C,et al.Reframing agile organization.do big data analytics capabilities matter?[C].Academy of Management Specialized Conference-Big Data and Managing in the Digital Economy,2018.
[15]WANG Y,KUNG L A,WANG W Y C,et al.An integrated big data analytics-enabled transformation model:application to health care[J].Information&Management,2018,55(1):64-79.
[16]ORLIKOWSKI W J.Sociomaterial practices:exploring technology at work[J].Organization Studies,2007,28(9):1435-1448.
[17]WIXOM B H,YEN B,RELICH M.Maximizing value from business analytics[J].MIS Quarterly Executive,2013,12(2):111-123.
[18]BOYD D,CRAWFORD K.Critical questions for big data[J].Information,Communication&Society,2012,15(5):662-679.
[19]ZENG J,GLAISTER K W.Value creation from big data:Looking inside the black box[J].Strategic Organization,2017,16(2):105-140.
[20]KRISHNAMOORTHI S,MATHEW S K.Business analytics and business value:a comparative case study[J].Information&Management,2018,55(5):643-666.
[21]ORLIKPWSKI W J,SCOTT S V.Sociomateriality:challenging the separation of technology,work and organization[J].The Academy of Management Annals,2008,2(1):433-474.
[22]BRAGANZA A,BROOKS L,NEPELSKI D,et al.Resource management in big data initiatives:processes and dynamic capabilities[J].Journal of Business Research,2017,70:328-337.
[23]AKTER S,WAMBA S F,BARRETT M,et al.How talent capability can shape service analytics capability in the big data environment[J].Journal of Strategic Marketing,2018(2):1-19.
[24]WAMBA S F,GUNASEKARAN A,AKTER S.Big data analytics and firm performance:effects of dynamic capabilities[J].Journal of Business Research,2017,70:356-365.
[25]MIKALEF P,PAPPAS I O,KROGSTIE J,et al.Big data analytics capabilities:a systematic literature review and research agenda[J].Information Systems and e-Business Management,2017(2):1-32.
[26]RAGUSEO,ELISABETTA.Big data technologies:an empirical investigation on their adoption,benefits and risks for companies[J].International Journal of Information Management,2018,38(1):187-195.
[27]CHAE H C,KOH C E,PARK K O.Information technology capability and firm performance:role of industry[J].Information&Management,2018,55(5):525-546.
[28]SHENG J,AMANKWAH-AMOAH J,WANG X.A multidisciplinary perspective of big data in management research[J].International Journal of Production Economics,2017,191:97-112.
[29]MAZZEI M J,NOBLE D.Big data dreams:a framework for corporate strategy[J].Business Horizons,2017(60):405-414.
[30]李颖,王羽萱,刘妍.企业竞争情报能力解构与评价研究[J].情报理论与实践,2014,37(7):33-37.
[31]李广建,化柏林.大数据分析与情报分析关系辨析[J].中国图书馆学报,2014,40(5):14-22.
[32]CECEZ-KECMANOVIC D,GALLIERS R D,HENFRIDS-SON O,et al.The sociomateriality of information systems:current status,future directions[J].MIS Quarterly,2014,38(3):809-830.
[33]AYABAKAN S,BARDHAN I R,ZHENG Z.A data envelopment analysis approach to estimate it-enabled production capability[J].MIS Quarterly,2017,41(1):189-205.
[34]任南,鲁丽军,何梦娇.大数据分析能力、协同创新能力与协同创新绩效[J].中国科技论坛,2018(6):59-66.
[35]DURAND R,GRANT R M,MADSEN T L.The expanding domain of strategic management research and the quest for integration[J].Strategic Management Journal,2017(38):4-16.
[36]ALESSANDRO M,SALLY D,MAUREEN M,et al.Big data,big decisions:the impact of big data on board level decision-making[J].Journal of Business Research,2018,93:67-78.
[37]CHEN H,CHIANG R H L,STOREY V C.Business intelligence and analytics:from big data to big impact[J].Mis Quarterly,2012,36(4):1165-1188.
[38]GUNTHER W A,REZAZADE MEHRIZI M H,HUYS-MAN M,et al.Debating big data:a literature review on realizing value from big data[J].The Journal of Strategic Information Systems,2017,26(3):191-209.
[39]RAYMOND ANJANETTE H.Data management regulation:your company needs an up-to-date data/information management policy[J].Business Horizons,2013,56(4):513-520.
[40]AKTER S,WAMBA S F.Big data analytics in E-commerce:a systematic review and agenda for future research[J].Electronic Markets,2016,26(2):173-194.
[41]GHASEMAGHAEI M,HASSANEIN K,TUREL O.Increasing firm agility through the use of data analytics:the role of fit[J].Decision Support Systems,2017,101:95-101
[42]郭峰,邹波,郭津毓,等.大数据环境下企业行为对创新能力与企业绩效的作用机理研究[J].科学学与科学技术管理,2017,38(4):126-136.
[43]SHARMA R,MITHAS S,KANKANHALLI A.Transforming decision-making processes:a research agenda for understanding the impact of business analytics on organisations[J].European Journal of Information Systems,2014,23(4):433-441.
[44]胡振亚,李树业.基于大数据的创新机制研究[J].科学管理研究,2017(6):24-27+35.
[45]BHIMANI A.Exploring big data's strategic consequences[J].Journal of Information Technology,2015,30(1):66-69.
[46]HOOI T K,ABU N H B,RAHIM M K I A.Relationship of big data analytics capability and product innovation performance using smartpls 3.2.6:hierarchical component modelling in PLSSEM[J].International Journal of Supply Chain Management,2018,7(1):51-64.
[47]YEOW A,SOH C,HANSEN R.Aligning with new digital strategy:a dynamic capabilities approach[J].Journal of Strategic Information Systems,2018,27(1):43-58.
[48]ANDREA U,MARCEL B,VITTORIO C,et al.Creating and capturing value from big data:a multiple-case study analysis of provider companies[J].Technovation,2018(5).
[49]MAKADOK R,BURTON R,BARNEY J.A practical guide for making theory contributions in strategic management[J].Strategic Management Journal,2018,39(6):1530-1545.